Technical Business Analyst - SaaS/BaaS platforms, JIRA and Confluence Exp. Preferred

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Technical Business Analyst - SaaS/BaaS platforms, JIRA and Confluence Exp. Preferred

Technical Business Analyst

What does a successful Technical Business Analyst do at Fiserv? As a Technical Business Analyst, you will leverage Finxact, an innovative enterprise-class 100 percent open API cloud-native platform, to deliver scalable and adaptable solutions. Your role involves working closely with clients to understand their business requirements and configuring our systems to meet these needs. By utilizing your expertise in core banking platforms and financial products, you will contribute to delivering innovative solutions that empower our clients to serve their customers more effectively.

What you will do:

• Analyze client business requirements and translate them into system configurations and enhancements.
• Configure core banking systems to align with client needs and regulatory requirements.
• Develop and maintain Business Requirements Documents, business process models, use cases, and other documentation.
• Utilize project management tools like JIRA and Confluence to track project progress and collaborate with stakeholders.

What you will need to have:

• 6+ years of experience in core banking systems and SaaS/BaaS platforms.
• 6+ years of experience in business process modeling and documentation.
• Bachelor’s degree in computer science, information systems, or a relevant field, or an equivalent combination of education, work, and/or military experience.

What would be great to have:

• 8+ years of experience with financial products such as loans, deposits, payments, and treasury.
• 4+ years of experience in client-facing roles and managing client relationships.
• Familiarity with project management tools like JIRA and Confluence.

Perks at Work:

• We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
• Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
• Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
• Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
• Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
• Advance your career with training, development, certification, and internal mobility opportunities.
• Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

Important information about this role:

• This role is fully on-site. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• In order to be considered, you must be legally authorized to work in the U.S. without need for sponsorship now or in the future.
• This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.
• All offers of employment are contingent on standard background checks. Fiserv and certain of its affiliated companies are federal, state, and/or local government contractors. Should this position support a Federal Government contract, now or in the future, the successful candidate will be subject to a background check conducted by the U.S. Government to determine eligibility and suitability for federal contract employment for public trust or sensitive positions. Positions that support state and/or local contracts also may require additional background checks to determine eligibility and suitability.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, R