Manager of Accounting

POSITION OVERVIEW

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. 

 At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. 

 

 

We are seeking an experienced and detail-oriented Accounting Manager to lead and oversee day-to-day accounting operations in support of our team. This role is responsible for ensuring the accuracy and integrity of financial records, maintaining compliance with accounting standards and regulatory requirements, and delivering timely financial reporting that supports informed business decisions.

The ideal candidate is a hands-on leader with a strong accounting background, exceptional organizational skills, and the ability to thrive in a fast-paced, results-driven environment. You will manage key accounting functions, oversee the month-end and year-end close processes, support financial audits, and drive continuous improvements in accounting procedures and controls.

Working closely with cross-functional stakeholders, you will play a vital role in maintaining financial accuracy, enhancing operational efficiency, and supporting the overall success and growth of the organization.

 

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

POSITION RESPONSIBILITIES

Key Responsibilities

• Manage the day-to-day accounting functions for MarketForce, including general ledger activities, reconciliations, and journal entries.
• Supervise and develop a team of accountants, ensuring timely completion of monthly, quarterly, and annual close processes.
• Prepare and review financial reports, statements, and variance analyses for accuracy and completeness.
• Maintain compliance with internal policies, accounting standards (GAAP/IFRS), and audit requirements.
• Monitor and improve accounting processes and systems to increase accuracy and efficiency.
• Support internal and external audits by preparing required documentation and responding to audit inquiries.
• Collaborate with FP&A, operations, and other cross-functional teams to provide financial insights and support business initiatives.
• Assist in the implementation of new accounting standards, process improvements, and technology tools.
• Ensure data consistency, reporting accuracy, and clear documentation across all financial records.
• Support the Director of Accounting with strategic initiatives, special projects, and ad hoc reporting.

CANDIDATE QUALIFICATIONS

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

 

• Bachelor’s degree in Accounting, Finance, or related field; CPA or equivalent preferred.
• 6+ years of progressive accounting experience, with at least 2 years in a supervisory or managerial role.
• Experience in a BPO, shared services, or multinational business environment is highly desirable.
• Strong understanding of accounting principles, financial reporting standards, and internal controls.
• Proficiency in ERP systems (e.g., SAP, Oracle, NetSuite) and Microsoft Excel.
• Excellent organizational and analytical skills with strong attention to detail.
• Ability to prioritize and manage multiple deadlines in a dynamic environment.
• Strong interpersonal and communication skills, with the ability to collaborate across departments.
• Commitment to continuous improvement and professional development.

PHYSICAL REQUIREMENTS

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. T