At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Strategy & Corporate Development

Job Sub Function:

Change Management

Job Category:

Professional

All Job Posting Locations:

Raritan, New Jersey, United States of America

Job Description:

Johnson & Johnson is seeking a dynamic Manager, Change & Engagement, to be based out of any J&J Technology office.

Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):

United Kingdom - Requisition Number: R-033371

Europe (BE/IRE/NL/ES/CZ)- Requisition Number: R-033373

Switzerland: R-033363

Brazil - Requisition Number: R-033366

Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

In this role, you'll support transformative change management and communications initiatives within our global Technology Services organization, shaping how innovative technologies empower our business. You’ll have the unique opportunity to play a vital role in driving digital transformation and innovation across a dynamic, fast-paced environment.

This is an opportunity to make a meaningful impact by fostering a culture of adaptability. You will play a central role in shaping how our teams embrace innovation, ensuring successful adoption of strategic initiatives across the enterprise.

This is an exciting opportunity to leverage your expertise in change management to influence organizational outcomes while also contributing to internal communications efforts. If you are passionate about inspiring teams to navigate technological transformation confidently and enabling colleagues to embrace new ways of working, this role offers a unique opportunity to accelerate your career and help shape the future of technology at Johnson & Johnson.

Key Responsibilities:

• Develop and execute change management and communications programs for the Technology Services organization, in alignment with the global Technology strategy, ensuring seamless adoption and minimal disruption.
• Participate in stakeholder mapping and impact analysis for major change programs originating from Technology Services, including stakeholder analysis, change assessments, resistance mitigation strategies, and adoption planning.
• Support the development and deployment of change interventions such as user personas, journey maps, training plans, and readiness assessments.
• Measure and report on the impact of change management activities, continuously improving approaches based on feedback and outcomes.
• Facilitate stakeholder engagement across functional teams and leadership, building trust and fostering a shared vision for change.
• Partner with fellow communications teams to craft targeted messaging that supports change initiatives, ensuring clarity and stakeholder engagement.
• Build and maintain strong relationships with stakeholders across Technology to champion change adoption and sustain engagement.
• Support strategic executive communications for the CTO/Global VP of Technology services and their leadership team (e.g. town halls, email messages, select external engagements).
• Develop storytelling content surrounding key CTO-level priorities to share within Technology Services, as well as across Technology via multiple channels (e.g. intranet, video, social media, email).

Qualifications

Education:

• Minimum of High School or equivalent diploma/degree is required; Bachelor’s / University or equivalent degree is strongly desired.

Experience and Skills:

Required:

• At least 5 years of relevant work experience, including executing change strategies, impact assessments, resistance mitigation, and change realization.
• Strong expertise in building change artifacts such as user personas, journey maps, and readiness assessments