Systems Engineer II - Server Operations - GITO

About the Department

At Novo Nordisk, we want to make a difference. For more than 100 years, we have led the way in diabetes care. Being part of Novo Nordisk allows our employees to embark on life-changing careers, and the opportunity to help improve the quality of life for millions of people around the world.

 

In NC, we operate three pharmaceutical manufacturing facilities that are responsible for fulfilling different steps in our injectable and oral treatment supply chains.  Our legacy Injectable Finished Products (IFP) facility in Clayton, NC is a 457,000 square foot aseptic "fill and finish" site that is responsible for producing innovative, injectable diabetes and obesity treatments. At IFP, you’ll join a global network of manufacturing professionals who are passionate about what they do.

 

What we offer you:

• Leading pay and annual performance bonus for all positions
• All employees enjoy generous paid time off including 14 paid holidays
• Health Insurance, Dental Insurance, Vision Insurance – effective day one
• Guaranteed 8% 401K contribution plus individual company match option
• Family Focused Benefits including 12 weeks paid parental & 6 weeks paid family medical leave
• Free access to Novo Nordisk-marketed pharmaceutical products
• Tuition Assistance
• Life & Disability Insurance
• Employee Referral Awards

 

At Novo Nordisk, you will find opportunities, resources, and mentorship to help grow and build your career.  Are you ready to realize your potential?  Join Team Novo Nordisk and help us make what matters.
 

 

The Position

Primary purpose is to be a System Engineer for PSnet with responsibility for maintaining and operate IT infrastructure and providing a shared global IT infrastructure for Product Supply (PS) in Novo Nordisk, based on PSnet. Responsible for ensuring operational excellence. Responsible for ensuring a standardized platform world-wide in PS to establish strong relationship with users, owners, customers, and suppliers.

 

Relationships

Manager.

 

Essential Functions

• Operate, maintain and support Infrastructure services as follows:
  • Operation and maintenance of Global Information Technology Operations – Production Infrastructure (GITO-PI) infrastructure services
  • Handling incidents, requests, and changes in NN service management tool
  • Follow GITO-PI standard Operating Procedures
  • Follow GITO-PI standard Change Procedures
  • Take responsibility for deliveries to line of business in accordance with agreed Service Level Agreements
  • Support life cycle management activities together with GITO-PI product teams
  • Take technical responsibility for managing major incidents (issues critical to IT and business continuity)
  • Drive process optimization and automation initiatives to ensure optimized delivery of standard services
  • Stay up to date with the latest trends and developments in network security
  • Ensure that the infrastructure is maintained in a qualified state by follow procedures in our quality management system
  • Follow all safety & environmental requirements in the performance of duties
• Other duties as assigned

 

Physical Requirements

Ability to work in an open office environment with the possibility of frequent distraction. Ability to travel up to 10% of the time. (% can change on a case-by-case basis based on the role.