Software Application Engineer - Entry Level

About Pratt Miller, an Oshkosh company

Pratt Miller is a product development company in motorsports, defense, and mobility industries providing clients with product engineering and low-volume production solutions. Our range of research & development, engineering, prototype manufacturing, test & validation, and low-rate production capability help our customers bring their high-quality products to market faster.

OVERVIEW:

The Software Application Engineer supports our Motorsports clients with application support and development of PME-proprietary created software applications.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Candidate will work in a team environment with responsibilities including, but are not limited to, the following items:

· Act as the liaison between PME Software Development Team and customer

· Provide customer application support for PME created database software application and motorsports competition service tools

· Assist customer in development of customizations to PME products via API based development

· Set up, manage, and run project meetings with customer

· Design, execute, and maintain test cases to validate functionality, performance, and reliability of software applications.

· Contribute to continuous improvement of QA frameworks, tools, and methodologies.

· Maintain test documentation to reflect evolving requirements and system changes.

· Identify, document, and track defects through JIRAs Ticketing system

· Communicate and Work closely with developers to resolve issues.

· Collaborate with developers, product managers, Business Analyst and other stakeholders to clarify requirements and define acceptance criteria.

· Build and maintain strong client relationships by understanding their needs, concerns, and objectives.

· Maintain clarity and set realistic expectations for customers under high-pressure conditions

· Provide training, demonstrations, and onboarding sessions to help clients adopt and utilize solutions effectively.

· Gather client feedback to inform product improvements and relay insights to internal teams.

· Diagnose and resolve technical issues reported by clients through systematic investigation and root cause analysis.

· Ability to travel and be on-site with clients for data ingestion, support, training, discussions, and on-boarding.

· Provide on-site or remote support when needed for client Events.

· Outline process’ and client workflow for tool integration and training.

· Engage constructively in discussions by listening actively and contributing thoughtful input.

· Design and draft clear, concise, and well-structured reports that meet the clients requirements through Telerik.

· Collaborate with development, QA, and operations teams to plan and schedule database deployments

· Monitor deployment processes to identify and resolve issues in real-time

· Diagnose and resolve errors or performance issues during and after deployments

· Document deployment steps, lessons learned, and improvements for future releases.

· Perform routine maintenance tasks such as updates, patches, and system upgrades.

ESSENTIAL KNOWLEDGE & SKILLS:

Required Education and Training:

· Bachelor’s Degree in Software Eng, Computer Science, Mechanical Eng or a related field

· 1-3 years experience in top-level Motorsports

· Experience writing custom software using mostly Microsoft technologies

· Experience in working in a collaborative team environment with members in multiple locations

REQUIRED SPECIALIZED KNOWLEDGE AND SKILLS:

· Candidate will work proactively and professionally to improve performance through analytical thinking and strong organizational skills

· Strong communication and attention to detail skills

· Very good Interpersonal, verbal, and writing skills

· Good analytical and organizational skills

· Software development experience

· Willingness to learn and stay current with software development technologies

PREFERRED SPECIALIZED KNOWLEDGE AND SKILLS:

· C# / MS SQL / Angular

· Proficient in Excel, Word, Power Point, SQL, Azure, MATLAB, and Networking

· Software Management Platform experience (JIRA & Confluence)

WORK ENVIRONMENT/PHYSICAL DEMANDS:

· Limited amounts of travel may be required

· Must be able to multi-task in a fast passed, dynamic, and stressful environment while producing accurate decisions and results

Pay Range:

$68,600.00 - $109,200.00

The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range, individual pay is determined by various factors, including the s