Project Manager

Brainrider is a marketing and creative agency with teams in Menlo Park/San Francisco, Los Angeles, Seattle, New York City, London, and Toronto. We work with ambitious marketers, in-house creative teams, and internal agencies to do more, by filling capability and capacity gaps and enabling them to execute their marketing and creative at scale.  

We believe collaboration is at its best when we feel at home, so we work as a team — plain and simple. Whether we’re brainstorming better marketing ideas for our clients, or pushing the gas to meet a tight deadline, it all happens with adaptability, optimism, and teamwork. 

Are you our next team member?

The Role

Job Title: Project Manager

Length: 6 months

Estimated Start: March 24th

Location: Onsite in Seattle, New York or Menlo Park

Brainrider is seeking a Project Manager to join our client embedded team as part of their Product Data Operations (PDO) Reality Labs team. As the strategic Workforce Planning and Vendor Operations Project Manager you will play a vital role in delivering best-in-class datasets that power Reality Labs devices and user experiences while driving continuous improvement strategies to deliver high-quality data at scale with unprecedented efficiency and agility.

In this role, you will have two critical functions:

Workforce Planning: Develop and implement workforce plans to ensure the right workers are in place at the right time, with the right skills for a portfolio of 50+ Contingent Workers (CW). This includes analyzing business trends, forecasting workforce needs, and creating strategies to meet those needs.

Vendor Operations/Governance: Work cross-functionally with our internal vendor management team to define PDO-specific needs for vendor governance routines and performance to drive cost-saving initiatives.

What you'll do

• Forecasting and Demand Planning: Analyze business trends, seasonal fluctuations, and other factors to predict future workforce needs
• Workforce Planning and Optimization: Create and implement workforce plans to ensure the right workers are in place at the right time, with the right skills
• Budgeting and Cost Management: Manage budgets, track expenses, and identify opportunities for cost savings
• Vendor Relationship Management: Develop and maintain relationships with vendors, ensuring compliance with company policies and procedures
• Performance Metrics and Reporting: Develop and track key performance indicators (KPIs) to measure the effectiveness of workforce planning and vendor governance strategies
• Compliance Management: Ensure compliance with company policies and procedures
• Process Improvement: Identify gaps in strategy, systems, and processes to support growth at scale
• Showcase grace under pressure and ensure effective and timely collaboration with multiple internal stakeholders
• Strong analytical and investigative skills, experience leveraging large data sets and advanced tooling

What you'll bring

• 10+ years of experience in operations for a tech company, consulting, operations or similar roles.
• 5+ years of experience in vendor management
• 5+ years experience in workforce planning and forecasting
• Strategic thinking with a proven track record of enhancing customer experience through innovation and continuous improvement
• Strong communication skills and ability to build relationships and influence stakeholders across functional boundaries and globally
• Ability to make judgments under tight deadlines and competing priorities.
• Proficiency/Basic knowledge in analytical tools (e.g., Excel, SQL) for driving analytics, reporting and operational decision-making
• Experience driving collaboration of cross-functional teams, coordinating effectively, and inspiring others
• Experience communicating effectively via various formats, time zones and audiences, including within operations teams and across with key stakeholders and senior leadership

Additional Information

We offer competitive salaries, paid va