Production Office Services Coordinator

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

NBCUniversal is looking for a seasoned Production Office Services Coordinator in Universal City, CA to join our dynamic team. Under the general direction of the Manager, be responsible for the coordination and completion of projects for Production Office Spaces. You will oversee all aspects of production, including optimizing customer experience, cross level communication, and delivering captivating creative solutions to our clients

What You’ll Do:

• Work with Production Manager to outline key occupancy dates and layouts
• Tailor services and personalized assistance to meet the unique needs of each client as they occupy office space
• Coordinate with internal teams and external partners to ensure timely delivery & completion of requests and materials, fostering seamless collaboration
• Participate in office filming scouts by producing and vetting location options
• Deliver established guidelines and document conditions to ensure space is restored to original condition
• Collaborate closely with finance to issue, track and rectify production accounts
• Lead efforts to assign and track production office parking across the campus and certify users are within limits
• Conduct monthly space assessments to monitor conditions
• Monitor space calibration changes and update applications to reflect new data
• Research and produce reports, documents, and general correspondence to highlight production activity
• Work collaboratively with team members and cross-functional teams leveraging transferable skills to provide additional support based on workload, deadlines, or resource constraints.  
• Help create a cohesive and collaborative environment within the department and function as a resource when the manager is unavailable
• Offer general administrative support, handling office inquiries, and performing other clerical duties as required.

Qualifications

Let’s Talk About You…

• Production Guru- You have extensive experience leading clients and creating a seamless stay on the Lot.  Possess an unwavering dedicated to client satisfaction.  You are a pro at engineering solutions with a quick turn-around.
• Communicates with ease – You have a way with words; written and verbal
• Customer Service Champion– No request is too big or too small, you put customers and our people first   
• Juggler – You know how to manage multiple tasks and priorities and move them all along effectively while keeping stakeholders updated and informed
• Self-starter – You are motivated, can work with minimal guidance, and can identify helpful resources to get the job done
• Impeccable attention to detail– You attract repeat business by your ability to coordinate production schedules and balance multiple clients while staying focused on individual needs.

What You Must Have:

• 3+ years of proven production experience
• A high-performance team player who operates efficiently and with empathy in a fast-paced team-oriented setting.
• Ability to be discreet and maintain confidential information.
• Understanding how to prioritize and respond accordingly in the best interest of the team.
• Flexibility of schedule to service production timelines