Sales Development Representative

About Gen:

Gen is a global company powering Digital Freedom through consumer brands including Norton, Avast, LifeLock, Avira, AVG, ReputationDefender, and CCleaner. Our combined heritage is rooted in providing safety for the first digital generations. We bring leading technology solutions in cybersecurity, privacy and identity protection to more than 500 million users in 150 countries so they can live their digital lives safely, privately, and confidently today and for generations to come. We're always looking for smart, fearless, and dedicated people. Together, we have collective passion and a big vision to power Digital Freedom by protecting consumers and giving them control of their digital lives. 

When you’re a part of Gen, you are provided access to a range of resources and support to ensure you can do your best work and live your best life. This includes flexible working options with generous time off and competitive benefits & compensation packages.

Diversity is foundational to how we do business because we know the greatest ideas and results come from our unique perspectives and differences. We strive to create a safe, inclusive environment where you can bring your whole self to work. Team members are valued, respected, and celebrated for who they are in a meaningful and exciting atmosphere. Gen is an equal employment opportunity employer. Employment decisions are based on merit, experience, and business needs. 

If this sounds like you—Gen has a dynamic, supportive culture with core values that celebrate diversity, promote teamwork, and encourage every team member to contribute and grow—join us!

Your Role & Mission

ReputationDefender® provides online reputation and digital privacy solutions for individuals and businesses. As a Business Development Representative, you will support Reputation Defender's pipeline efforts by uncovering qualified opportunities in the mid-market and enterprise segments. 

In this intermediate role, we are looking for someone who is excited and highly motivated about sales, prospecting and is looking to grow into a full sales cycle Sales Executive. Your main responsibilities will be to penetrate key target accounts by reaching out to ideal customer persona individuals through phone, emails, social, etc., and engaging their interest in Reputation Defender.

Upon consistently meeting and exceeding performance expectations you will be eligible for promotion into the hybrid sales associate role where you will retain the meetings that you book, deliver the demo and close the opportunity yourself. This promotion does come with a base and OTE increase. General timeframe for promotion is 6-12 months and again based on overall performance.

Role & Responsibilities

• Reaching out to decision-makers at prospect accounts over phone and email. Engaging them in conversation to assess a mutual fit.
• Personalizing your conversation to the prospect's background so that you can earn their trust and attention.
• Maintaining an accurate record in the CRM of outcomes of calls, conversations, and follow-up steps.
• Researching accounts and contacts for personalization data points.
• Consistently hit engagement and prospecting activity targets on a daily, weekly, and monthly basis.
• Set up qualified discovery calls between qualified prospects and High Segment sales reps
• Consistently hit quota on the number of qualified meetings set per month
• Conduct conversations and follow-ups with target personas while appropriately leveraging sales collateral to articulate the value proposition
• Actively maintain sales pipeline with documented activity in accordance with sales process and methodologies
• Own the process of follow-ups and communication until qualified meeting and hand-off to a sales rep is completed

Challenges & Projects You'll Take On

• Executing outbound actions across various defined industries and verticals
• Executing on defined sales motions and testing and reporting various messaging/ sales play experiments

Skills & Relevant Experience

• Strong organizational skills and time management skills
• Experience crafting business messages
• Quick learner and technically adept
• Past BDR experience or owning a quota is desired but not required
• Past SE experience or owning a quota is desired but not required
• CRM exposure preferred but not required

Key Outcomes

• Consistently hit engagement and prospecting activity targets on a daily, weekly, and monthly basis
• Set up qualified discovery calls between qualified prospects and High Segment sales reps
• Consistently hit quota on the number of qualified meetings set per month
• Conduct conversations and follow-ups with target personas