Field Merchandising - Analyst

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Job Purpose and Summary:

CVS Health has a powerful purpose – “Bringing our heart to every moment of your health.” To enable this purpose, we have several initiatives, existing and new, that are re-inventing pharmacy and enabling better health outcomes. In the Merchandising Organization, we support our company’s purpose and our Pharmacy and Consumer Wellness vision to be America’s most trusted health, wellness and pharmacy care partner, delivering differentiated omnichannel experiences and meeting consumers where they are.

The Field Merchant Team is seeking a detail-oriented and results-driven Analyst to support our Front Store Merchandising organization. This position will play a critical role in shaping the customer experience across 7,000+ stores with being hyper focused in select Field Operational Divisions that support a Field Merchant. This position is instrumental in delivering the best DSD products to our customers by leveraging strong analytical skills to evaluate sales trends, identify opportunities and optimize merchandising strategies.

The ideal candidate can not only identify complex problems but implement solutions and drive strategic changes across DSD categories as well as support larger business unit challenges.  Candidates should be able to clearly present to Field Merchant and Executive Director leadership. A successful Analyst will leverage strong prioritization skills to proactively anticipate the DSD market that enables in-stock and financial impacts. Candidates must be able to successfully:

• Be a strong developer of relationships- build strong, credible and trusted cross-functional relationships
• Be able to influence with, and without authority- so much of the day-to-day business practice is to influence others
• Be highly organized and effectively prioritize - work on work that has the most value reprioritizing as the strategies adjust
• Be self-directed- require little supervision as successful candidates drive themselves and the portfolio of work they lead
• Be highly analytical- ensure the analysis is strong, intentional and thoughtful
• Be innovative- consistently look for better ways to do things and share those ideas, or recommendations, with others

Primary Job Duties & Responsibilities:

15% - Participates in cross-functional meetings, presents findings and recommendations, and drives initiatives that support category growth.  Communicates directly with field leaders on service needs / problem resolution.  Contributes to division and vendor meeting prep, manages DSD SharePoint and Field DSD resources.

15% - Analyzes and optimizes the performance of assets, develops plans to maximize their value, and provides recommendations for improvements on DSD Categories.

15% - Conducts in-depth analysis of the performance, risks, and potential returns of assets within the DSD Categories.

10% - Monitors and analyzes sales performance and key performance indicators (KPIs) for DSD categories and and generates reports to evaluate the effectiveness of category strategies and make data-driven recommendations for improvement.

10% - Leverage Ad-hoc and customized Reporting to forecast demand and stock levels to ensure in-stock status for key seasonal and holiday weeks on high demand DSD items.

10% - Manage all Store Projects such as new, relo, expansion, H&W, etc. as well as Store Closings.   Partner with Field Leaders to ensure execution and outcomes.

5% - Resolves AP issues by working with the accounts payable and CM team including chargeback reporting; maintains all DSD contacts

5% - Manages field and distributor communication for transitions in markets and ad hoc concerns; item assortment / emergencies  like hurricane, fire, and market unrest.

5% - Reviews supplier performance and attends supplier meetings to identify emerging trends and industry achievements.