Director - Bank Fraud Investigations

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

As the Director of Bank Fraud Investigations, you will have the opportunity to shape and lead a best-in-class fraud investigation and recovery program within a dynamic and evolving environment. This role is essential in protecting our customers and Ally by Doing it Right, driving strategic fraud remediation and recovery efforts.

You will lead a team of fraud investigation professionals, ensuring thorough, efficient, and compliance investigations while fostering a culture of integrity and continuous growth. With your expertise in Suspicious Activity Report (SAR) compliance, fraud operations, and recovery strategies, you will enhance our investigative capabilities and maximize financial recovery.

This is a high-impact leadership role where you will drive transformation, implement innovative fraud-fighting strategies, and collaborate cross-functionally to strengthen our fraud defenses. If you thrive in a fast-paced environment, enjoy leading through change, and are passionate about developing people and processes, this is the opportunity for you!