Senior Director, Perioperative Business and Operations

Company Description

Located in Largo in the heart of Prince George’s County, our new state-of-the-art regional medical center (UM Capital Region Medical Center) will provide improved access to primary and ambulatory care services and serve as a tertiary care center for critically ill patients. In addition, our new space will allow us to expand our offerings as a community partner to help improve the health status of Prince George’s County residents.

Job Description

Reporting to the Senior Vice President, Chief Medical Officer of UM Capital Region Health, Senior Director of Perioperative Business and Operations is a highly dynamic role, responsible for the oversight and management of UM Capital Region Health’s perioperative services, including pre-operative, intraoperative, post-operative operations, anesthesiology partnerships, gastrointestinal lab, cystoscopy, procedural rooms, central sterile processing, and core operative supply storage. This position directs, develops and manages effective and comprehensive oversight of operations, business and financial performance for all perioperative services of University of Maryland Capital Region Health. It oversees the development and implementation of policies, procedures, performance standards and objectives within perioperative services that support the care and treatment of patients; evaluates performance and maintains performance improvement standards and records; coordinates services with other Capital Region Health departments to provide maximum level of total service delivery and care for patients in accordance with UM Capital Region and UMMS philosophy and objectives. Provides oversight and support to the clinical and operational leaders and all team members throughout all departments. Participates in and oversees performance improvement activities, budget development, monitoring & execution, staffing, human resource management, capital equipment budgeting & procurement, and other major departmental projects as assigned by the executive council of Capital Region Health. The Senior Director of Perioperative Business and Operations serves as a co-chair of the Perioperative Governance Council alongside the perioperative medical director.

Principal Duties:

1. Strategic Business Perspective: Fosters an environment of business-oriented management, efficiency, and service orientation within perioperative services and throughout the organization. Implements/directs business and operational systems, budget and communication processes that reflect integration of the organization’s strategic plan and key operational goals with the areas of responsibility. Assures alignment of department operations to achieve desired service/program outcomes. Provides leadership and engages staff to achieve excellence in service delivery. Develops and oversees the allocation of resources that enhance workload efficiencies, performance and outcomes.

2. Visioning: Collaborates with senior leadership on the development of effective plans for the organization’s perioperative services future based on a clear understanding of trends, uncertainties, risk, and rewards. Positions the organization to take advantage of trends. Communicates the vision with clarity and translates the vision into action.

3. Alignment: Aligns the workforce performance with the organization's strategic and key operational priorities. Applies an understanding of the organization's vision of products, service lines, key competitors, and customers to provide valued insights to the leadership team. Communicates a vision of the organization that inspires and aligns employee performance.

4. Leadership & Management: Articulates a clear direction for the perioperative services that translates into tangible goals and outcomes for staff. Inspires staff to move in desired direction through role modeling, delegation of tasks, removal of barriers, monitoring progress and serving as an advocate. Leverages available resources to meet departmental/organizational goals. Purposefully provides guidance in setting priorities, delegating tasks, and developing a results-oriented approach.

5. Talent Management: Accurately identifies and selects qualified candidates during the recruitment process (interviewing, hiring and orientation). Stays abreast of critical shortages in health care labor market. Designs strategies to retain talented individuals including recognition, coaching and creating potential career pathways for staff. Develops and delivers timely, valuable and constructive feedback via the performance review system that includes reflective self-analysis, goal setting and action planning for improvement. Creates and delivers stretch assignments as growth opportunities for direct reports. Identifies internal candidates with high leadership potential. Grows bench strength toward succession planning.

6. Financial performance: Directs and oversees the f