GSPN Clinical Services Manager

Join Our Team

Good Samaritan is looking for a compassionate, caring, and dedicated Clinical Services Manager to join our team! The Clinical Services Manager position offers an exciting opportunity for growth, development, and autonomy. If you are looking for a rewarding position with invigorating challenges, we would love the opportunity to learn more about how you can help Good Samaritan continue our commitment to excellence!

 

Benefits

We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. Our Clinical Services Manager will be eligible for numerous benefits. In addition to our robust healthcare and retirement plans, we offer:

• Wages that respect your talent and hard work
• Tuition reimbursement
• Career advancement opportunities
• Free access to fitness center
• Employee assistance programs (EAP)

 

As a GSPN Clinical Services Manager, you will play a critical role in continuing the healing mission of Good Samaritan.

Day to Day Responsibilities:

• Ensures high-quality patient care by efficiently managing staffing.
• Implements Clinical Policies, reports needed changes to policies.
• Manages Clinical Staff PTO , schedules to ensure adequate staffing.
• Manages Resource Pool (Float pool) payroll
• Manages Overtime and PTO for Resource Pool
• Attends regularly scheduled management meetings
• Conducts regularly scheduled Clinical Staff meetings
• Maintains work schedule to optimize office clinical resources
• Protects patient rights by maintaining confidentiality of personal and financial information.
• Hire, train, responsible for orientation of new clinical staff including MA’s, CMA’s, LPN’s and RN’s.
• Conducts performance evaluations, provides coaching and mentoring.
• Address patient concerns and complaints effectively.
• Manages Find a Provider line, assisting patients to find new providers.
• Maintains Clinical Training manuals for all departments
• Will be assigned to multiple interdisciplinary teams to ensure Quality Care is given throughout the organization.

Job Specifications:

• Registered Nurse with BSN preferred, and prior medical office experience 
• EPIC EHR experience preferred 
• Strong clinical knowledge 
• Proven leadership and management skills
• Excellent communication and interpersonal skills 

Why Choose Good Samaritan? 
For more than 115 years, Good Samaritan has been dedicated to not only providing trusted, industry-leading health care, but to fill a vital role in southwest Indiana and southwest Illinois. Our hospital continues to adhere to the compassionate principles our facility was founded on and further our commitments to our patients, our staff, and the communities we serve. Good Samaritan is well recognized for its commitment to excellence as a 3-time designated Magnet® facility, TJC Primary Stroke Center, and a Level III Trauma Center. 
We would love to welcome you to our Good Samaritan family.