Tours/Community Development Coordinator PV

Arizona Public Service generates clean, reliable and affordable energy for 2.7 million Arizonans. Our service territory stretches across the state, from the border town of Douglas to the vistas of the Grand Canyon, from the solar fields of Gila Bend to the ponderosa pines of Payson. As the state’s largest and longest-serving energy provider, our more than 6,000 dedicated employees power our vision of creating a sustainable energy future for Arizona.

 

Since our founding in 1886, APS has demonstrated a strong commitment to our customers in one of the country’s fastest growing states, earning a reputation for customer satisfaction, shareholder value, operational excellence and business integrity.

 

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.  

Summary

The Tours and Community Development Coordinator assists in plant and educational tours.
Promotes partnerships and implements programs that focus on Business and Community Development and Community Relations.
Helps develop and maintain trusting relationships across the organization and with local leaders and community organizations including local businesses, schools, educational organizations, Non-Governmental Organizations (NGOs), non-profits, diverse communities and others in matters that directly relate to Palo Verde or nuclear.

Minimum Requirements

High school/GED plus five (5) years of experience in customer, client or community services focused positions.
Requires schedule flexibility for supporting evening and weekend events.


Preferred Special Skills, Knowledge, or Qualifications:

• Bachelors degree.
• Coursework in communications-related field.
• Possess organizational awareness and interpersonal communication skills, as well as public speaking and presentation skills.
• Understanding of nuclear power industry.
• Strong project and schedule coordination and process improvement focus.
• Proficiency with Microsoft Outlook, Word, PowerPoint and Internet searching.
• Understanding of Arizona's diverse communities.

Major Accountabilities

1) Assists in scheduling and coordinating tours and presentations of Palo Verdes facilities (plant, Water Resources and Energy Education Center) and site educational packages with company representatives and local political/community partners.

2) Establishes relations with internal customers and leaders to organize participation for tours and events.

3) Responds to inquiries, requests and projects in a timely manner; facilitates the information flow between Palo Verde and potential visitors.

4) Provides multifaceted administrative support for the tour program by acting as point of contact.

5) Assists with coordinating company participation in community and charitable activities.

6) Assembles resource materials and may attend local events and trade shows.

7) Supports Palo Verde senior management with projects that support the station and community.

8) Works with internal and corporate engagement groups to help support communications initiatives.

9) Manages cross-organizational communication while maintaining line of sight to evolving schedules, conflicts and devises plans to mitigate accordingly, uses judgement to determine priority.
 

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal,