Regional Facilities Manager

The Regional Facilities Manager will promote the highest efficiency and customer service level of all service functions throughout the assigned portfolio in the assigned area. Oversees service responsibilities for multiple communities. Provides on the job training, coordinates maintenance systems technical training and determines solutions to service team, technical/mechanical issues, and vendor consolidation. Works with the VP, Property Operations, Regional Managers, Asset Managers, and AVP Construction Services to make recommendations, analyze plans, oversee property projects and budgets related to facilities management. 

Main duties/tasks of the position

• Monitor work orders and make ready units to ensure they are completed per Berkshire policy.
• Assist in the development of the CapEx and service budget and financial resources necessary to accommodate current and future maintenance and repair projects by analyzing market trends, financial reports, employee staffing levels, and organizational growth and work within approved budget guidelines.
• Monitoring and allocating Turnover, CapEx Funds, and R&M Budgets.
• Negotiate, develop, and manage service contracts with direction from the VP, Property Operations. Manage and negotiate vendor contracts, contractor’s schedules and work completed inspections for assigned communities.
• Ensure all Life/Safety Contracts are executed and implemented.
• Conduct inspections on Turns, Pool, Curb Appeal, Shop, Landscaping/grounds, amenities, Turn Process, Mechanical Rooms.
• Provide oversight of safety inspections, fire systems, and safety compliance to ensure that they reflect and represent the high quality of the community.
• Work with Regional Managers and the VP, Property Operations to identify revenue enhancing and expense saving potential ROI Projects.
• Keep informed of local, state, and municipal building requirements and landlord tenant affaires relating to R&M and Capital Investments.
• Conduct HVAC training, as needed.
• Ensure Disaster Plans are current.
• Commit to Berkshire Values each day in every action taken when executing the essential functions of the job.
• Consistently demonstrate the use of tact and discretion.

PERSONNEL

• Coordinate and facilitate technical training seminars to include third-party vendors, as requested.
• Participate in the hiring and development of new staff to maximize potential including broad level development plans for Service Managers.
• Monitor staff performance and participate in performance review feedback, as requested.
• Upon request, address and resolve concerns or complaints involving job duties and job descriptions, performance standards, relations with coworkers, relations with supervisors and managers.
• Demonstrate ability to monitor training programs and identify and provide one-on-one training and group training, as needed. Mentors and coaches the maintenance teams.
• In conjunction with the Education Department, provide content to update training, development, and career path programs, as requested.

INTERPERSONAL EFFECTIVENESS

• Ability to motivate, develop, and direct people as they work, identifying the best people for the job. Ability to apply and teach the principles and practices of work leadership and management. Ability to motivate the community team and manage their performance in accordance with company policies, values, and business practices.
• Exceptional communication skills both written and verbal. Performs duties that require considerable initiative, independent judgment, and strong communication skills. Demonstrated ability to communicate effectively with residents, vendors, contractors, Company managers, and associates. Ability to respond to common or technical inquiries or complaints from subordinates, regulatory agencies, or members of the business community. Ability to quickly develop strong internal working relationships.
• Ensure leadership style creates a productive, motivated, informed, inspired, engaged and goal-oriented team.
• Comply with all Company policies and procedures related to employment.

ADMINISTRATIVE/OFFICE

• Knowledge of policies and procedures. Knowledge and understanding of business concepts and research principles, processes, and techniques. Knowledge of the principles of strategic business decision-making. Ability to apply policies and procedures to solve Company issues.
• Ability to exercise initiative, problem solving and decision-making skills. Ability to read, analyze, and interpret financial reports and contracts. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to manage multiple projects, set priorities,