Security Officer - Retail Driver Rounds

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer - Retail Driver Rounds in Roseville, CA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an unarmed Patrol Officer at a busy retail mall location, you will complete routine patrols, stay highly visible to help deter security-related incidents, and provide top-tier customer service through clear communication. This is a driving post requiring a valid driver’s license in line with Allied Universal driver policy. Bring an agile, reliable, and innovative mindset as you support the team and act with integrity.

Position Type: Full Time

Pay Rate: $20.75 / Hour

Job Schedule:

DayTimeMon06:30 AM - 03:00 PMThur06:30 AM - 03:00 PMFri06:30 AM - 03:00 PMSat06:30 AM - 03:00 PMSun06:30 AM - 03:00 PM

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients, tenants, and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a retail and mall location.
• Respond to incidents and critical situations in a calm, problem-solving manner, including disputes, medical situations, and property-related concerns.
• Conduct regular and random foot and/or vehicle patrols throughout the mall interior, common areas, loading zones, and perimeter to help to deter unwanted activity and identify potential concerns.
• Monitor entrances, exits, and public areas, assisting with access control and observing for suspicious or unusual behavior.
• Write detailed incident reports and daily activity logs, documenting observations, actions taken, and communications.
• Provide directions and general assistance to shoppers and tenants while maintaining a professional presence.
• Communicate with mall management, tenant representatives, and local emergency services as needed, relaying accurate information during incidents.
• Assist with crowd management during peak shopping periods, promotions, and special events, helping to maintain orderly movement of guests and vehicles.
• Observe and report maintenance issues, hazards, and property damage, notifying appropriate personnel for follow-up.
• Support loss prevention and mall policy compliance by observing, reporting, and coordinating response with authorized personnel when needed.

Minimum Requirements:

• - A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
• - Alarm panel experience is preferred.
• - Access control and/or badge experience is preferred.
• - A guard card and/or license is preferred.
• - CPR certification is preferred.
• - Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• - Possess a high school diploma or equivalent.
• - As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• - Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• - As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• - Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• - A valid driver’s license will be required for driving positions only.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the exten