Jobs and Careers

Broker Sales Support Associate

Hybrid - NY, United States, United StatesRemotefull_timeVerifiedPosted 8 May 2026

💰 $99,620/yr($61,300/yr – $99,620/yr)

About the role

Sales Support Associates are responsible for positioning Healthfirst as a socially responsible health partner. Will develop and coordinate a comprehensive strategy that promotes company-wide enrollment through promotions, events, sponsorships and collaboration with like-minded partners. The representative will work closely with Medicare Sales Managers and representatives to increase awareness, knowledge of Healthfirst’s products and services, and to also increase Healthfirst’s market-share in the territory. Identify enrollment events opportunities for seniors--individually or in groups--to promote alternative plan options. Through community marketing she/he will have a direct impact on membership growth and retention. Using innovative and strategic growth plans developed in collaboration with the sales team, Sales Support Associates will have the ability to join a team dedicated to helping some of the most vulnerable populations in New York.

Description and Requirements
The Sales Support Associate is responsible for positioning Healthfirst as a socially responsible health partner. S/he will develop and coordinate plans of action that promote company-wide enrollment through promotions, events, sponsorships and collaboration with like-minded partners. The representative will work closely with Medicare Sales Managers and representatives to increase awareness, knowledge of Healthfirst’s products and services, and to also increase Healthfirst’s market-share in the territory. This individual will identify enrollment event opportunities for seniors--individually or in groups--to promote alternative plan options. Through community marketing, s/he will have a direct impact on membership growth and retention. Using innovative and strategic growth plans developed in collaboration with the sales team, the Sales Support Associate will have the ability to join a team dedicated to helping some of the most vulnerable populations in New York.
- Responsible for coordinating events, presentations and enrollment opportunities, as directed by the Sales Managers, in order to execute, plan, and coordinate resources so that they can ensure a successful event.
- Live Healthfirst’s mission, our members are our North Star and our mission is guided by their needs and preferences in ensuring a superior experience and access to the highest quality healthcare when and where they need it.
- Sales Support has the primary responsibility of connecting Healthfirst with community-based organizations, community health centers, NYCHA, community providers, faith-based organizations, community boards, and city agencies.
- Develop twenty (20) events and/or opportunities per months for the sales representatives which they support.
- Establish new relationships and maintain existing ones.
- Support the Sales and Marketing team to create educational and sales events within our target market.
- Work closely with Sales Managers to develop plans of action and understand the needs of the sales team.
- Responsible for meeting and exceeding growth and retention expectations.
- Prepare weekly and monthly events calendars, managed care reports, order supplies for events and submit monthly expense reports. Prepare weekly calendar of appointment and opportunities as required.
Minimum Qualifications
- Must be able to travel 75% of the time.
- Experience in Sales (i.e. retails, product, etc.), Marketing and/or Community Outreach Programs.
- Existing Sales or Customer Service-related experience dealing with direct to consumer and/or business to business interactions either over the phone or in-person.
- Experience speaking with multi-level audience that can include faith-based leaders, elected officials, c-level executives, healthcare professionals, or hospital administrators, etc.
- Experience managing multiple marketing events, including changing deadlines, from beginning to end.
- Experience working across socio-cultural and ethnic backgrounds and environments.
- Experience with basic Microsoft Excel functions to include sorting, filtering and maintaining spreadsheets.
- Experience with creating Microsoft Word documents and merging them with existing Excel spreadsheets to create email blasts, maintain event guest lists and document all tracking forms.
- Experience making modifications and updates to existing Power Point presentations.
- Must be available to work evenings and weekends (as needed).
Preferred Qualifications
- Associates degree from an accredited institution.
- Knowledge of CMS rules and regulations.
- Experience using AX DYNAMICS, Great Plains and any Imaging Systems.
- Fluency in one or more of the following languages: Spanish, Cantonese/Mandarin, Fukienese, African dialects, South Asian