Project Analyst - Public Service Coordinator I

Location: Augusta,Maine,United States

DEPARTMENT OF ADMINISTRATIVE & FINANCIAL SERVICES

PROJECT MANAGEMENT OFFICE

-Limited Period Position, Anticipated end date December 31, 2026-

Opening Date: February 19, 2025

Closing Date:  March 5, 2025

Job Class Code: CH28
Grade: 28
Salary: $72,827.04 - $103,463.36/Annually (includes 10% recruitment & retention stipend)
Position Number: 004250775

Hybrid Work Opportunity – This position is a hybrid remote/onsite position. The onsite location is in Augusta, Maine and the remote location must be within the state of Maine.

Job Description

The State of Maine Project Management Office (PMO) seeks a talented individual with a strong project analyst background, adept facilitation skills, and responsive communication styles to join our growing, dynamic, and collaborative team.

We seek candidates with strong attention to detail, a history of building trustworthy relationships, and are willing to devote creative and responsive skills to goals. 

This position will be responsible for several concurrent projects spanning multiple agencies, offices, and teams. The efforts range from impact assessment to implementation and use defined project methodologies that require independent judgment, initiative, and discretion.

The Maine PMO has a commitment to successful project execution and our team members.

Overview:

The primary purpose of this limited period position (anticipated end date 12/31/2026) will be to help establish project requirements, analyze projects for gaps or inefficiencies, recommend policy and process improvements, and coordinate efforts between technical and operational teams to ensure departmental business needs are met.

The job requires specific knowledge, experience, and training in OIT systems, protocols, and procedures; process improvement; project planning; and State of Maine programs. A Project Analyst should have a strong understanding of project management principles and program operational needs and experience analyzing, developing, and implementing policies to shape organizational practices.

Principal Duties and Responsibilities

• Interact effectively with business partners, and facilitate group discussion to reach agreements on final requirements that include business and technology expectations.  
• Work with business partners and project managers, technical resources, and other stakeholders to help establish vision, determine scope, analyze needs, and help define and deliver projects and solutions that meet or exceed customer expectations.
• Analyze and document current or proposed process models that inform policy changes, business processes, and recommend improvements, by developing business, functional, and user requirements to ensure program outcomes that meet current and future needs.
• Serve as the liaison between the business area leadership and the technology and/or operations teams.
• Represent the PMO; use exemplary professional judgment, respectful behaviors, and clear communication. Build relationships with partners across state government.

KNOWLEDGE, ABILITIES, AND SKILLS:

Knowledge of:

• specific knowledge, experience, and training in OIT systems, protocols, and procedures.
• formal requirements gathering methodologies, including principles, methods, and techniques used to analyze and develop functional and organizational business requirements and business process mapping.
• program and project management principles, methods, and techniques for developing, scheduling, and coordinating projects and resources.
• Effective methods and techniques for training and knowledge transfer.
• information presentation techniques including, but not limited to, charts, graphs, reports, electronic dashboards,