Inside Sales

JOB SUMMARY

The Inside Sales Representative will be responsible for quoting and closing sales. It is the Company’s expectation that the Inside Salesperson provide the highest level of customer service for the development and maintenance of strong relationships with customers and teammates.

ESSENTIAL FUNCTIONS

• Dedicated support to answer or coordinate responses for all requests from the assigned customers.

• Communicates product specifications, applications and life cycle.

• Helps customers determine the best solution for their needs.

• Responds to all requests from customers for information, as the primary point of contact.

• Engages in online inventory management, cost development of manufactured products, and email communication the majority of the day.

• Provides information on product availability and pricing

• Telephones prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline.

• Remains knowledgeable and up-to-date on changes and developments in the industry.

• Keeps management informed of all activity, including timely preparation of reports.

• Works closely with Support, Community Management, Account Management and Business Development.

• Works on related projects as assigned.

• Must be computer literate and comfortable using Microsoft Office product suite

• Respond to customer inquiries and prepare sales quotes.

• Develop a strong relationship with the customer base.

MINIMUM QUALIFICATIONS

• 5+ years of experience in a technical sales role, or manufacturing.

• Bachelor’s degree in a business related, or technical field is a bonus.

• Highly organized individual, with attention to details.

• The ability to adapt to an ever-changing environment, with a willingness to adapt to new strategies and activities.

• Highly motivated self-starter who can work well in a team setting as well as independently, while managing multiple tasks simultaneously.

• Excellent verbal and written communication skills, operating in a fast-paced environment where response times are critical to success.

• Basic working knowledge of industry ASTM material specifications

• Basic knowledge of ANSI B16.9 and ANSI B16.11 fittings

• Basic knowledge of ANSI B16.5 flanges • Basic understanding of Blueprints and Drawings