Overview

Let your career take off with PSA Airlines

About PSA

PSA Airlines, a wholly owned subsidiary of American Airlines, offers unparalleled opportunities for growth and professional development. We value teamwork, diversity, and inclusivity and strive to create a safe, respectful, and happy work environment for our more than 4,000 employees. Our company culture, known as The PSA Way, is our foundation for operation and fosters stability, growth and a focus on the future while always placing safety at the forefront of everything we do. We are driven in our goals and achievements, eager to be better. We are reliable to one another and accountable for our actions. And we are caring in our daily interactions, with teammates, colleagues, and customers. Join our team to enjoy comprehensive benefits, including travel privileges on the American Airlines global network, so you can explore new destinations and create unforgettable memories with family and friends.

Benefits

PSA offers the benefits you expect from a company focused on excellence. All eligible team members enjoy a comprehensive benefits package, including:

• Travel privileges on the American Airlines global network
• A generous vacation plan designed to let you enjoy your travel perks
• 401(k) with company match
• American Airlines Group (AAG) profit-sharing and bonus opportunities
• A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network
• Premium dental coverage
• Vision plan options provided, including a plan that covers both glasses and contacts every year
• Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
• Access to 24-hour virtual urgent care services
• Family planning and fertility treatment
• LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
• Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children
• Flexible Spending Accounts for both Health Care and Dependent Care services
• Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional

Responsibilities

Position Summary

The Manager of Crew Scheduling is responsible for the oversight of the Crew Scheduling operation including the supervision of Crew Schedulers, Crew Coordinators and Crew Scheduling Supervisors.  The Manager will embody the PSA Way and incorporate its elements into every program, process, and action.  The overarching goal is to produce the highest quality scheduling team and performance in the Regional Airline industry, which supports our mission to always deliver satisfied customers to their destination safely and on time. 

Job Responsibilities

• Maintain CrewTrac database, act as key user for the system and perform random audits for accuracy and continuity of scheduling coverage.
• Maintain Flica database and act as key user for the system.
• Oversee New Hire Scheduling process, which includes candidate selection, interviews, on boarding, systems set up, and training programs.
• Provides coaching and assists with on-the-job training for the Crew Scheduling Department.
• Assist the Payroll Department in crew pay audits and in resolving crew pay issues.
• Collaborate and communicate with Crew Scheduling Supervisor in maintaining daily schedule coverage and reserve availability.
• Attend monthly ALPA and AFA Scheduling Committee meetings for the purpose of discussing requested improvements and issues regarding monthly crew schedules including problem resolutions.
• Aid the Crew Scheduling Supervisor and daily schedulers in the assignment and notification of amendments, revisions, or alteration of crewmembers’ schedules as needed.
• Ensure proper staffing coverage for Coordinators and Schedules and provide additional support for during times of abnormal operations.
• Continue to develop and facilitate training plans that will optimize the performance and efficiency of the Crew Resources team, including recurrent training.
• Utilize analytical skills to determine Crew Scheduling production strategies.
• Ability to understand and work at an abstract level and utilize technology as a tool to solve complex scheduling problems.
• Assist with updates in the Crew Scheduling Policy and Procedure Manual.
• Assist and Develop recovery plans caused by irregular operations and coordinate with all necessary departments to ensure successful comp