HVAC Service Technician

HVAC Service Technician
Location: Buffalo, NY
Company: T-Mark Plumbing, Heating, Cooling & Electric
Looking for Your Next Great HVAC Career?
Join a team that values your experience, invests in your growth, and keeps you busy year-round. If you know residential HVAC and enjoy taking care of customers, T-Mark is the place for you.
We're looking for an experienced HVAC Service Technician who enjoys troubleshooting, solving problems, and delivering exceptional service to homeowners throughout Western New York. If you're dependable, motivated, and ready to grow with a company that values its people, we'd love to meet you.
What You'll Do
Diagnose, troubleshoot, repair, and maintain residential HVAC systems
Perform preventative maintenance on heating and cooling equipment
Service and maintain:
Furnaces
Air Conditioners
Heat Pumps
Boilers
Oil Heating Systems
Ductless Mini-Split Systems
Rooftop Units (RTUs)
Identify system issues and recommend repair or replacement solutions
Educate homeowners on equipment performance, maintenance plans, and energy-saving opportunities
Deliver an outstanding customer experience on every service call
Complete service documentation accurately
Communicate professionally with customers, dispatchers, and teammates
Maintain your company vehicle, tools, and equipment
Participate in ongoing technical training
Participate in a rotating weekend on-call schedule
What We're Looking For
Required Qualifications
Minimum 2 years of residential HVAC service experience
Strong diagnostic and troubleshooting skills
Experience servicing furnaces, air conditioners, heat pumps, boilers, oil heating systems, mini-splits, and RTUs
EPA Certification required
Valid driver's license with a clean driving record
Must have your own basic HVAC hand tools
Excellent customer service and communication skills
Ability to work independently while contributing to a team environment
Weekend on-call availability on a rotating schedule
Preferred Qualifications
EPA Universal Certification
NATE Certification
Experience using ServiceTitan
Experience with indoor air quality products and humidification systems
Experience recommending repairs, accessories, or replacement options to homeowners
What Makes You Successful
Strong mechanical aptitude
Excellent problem-solving skills
Positive attitude and professional appearance
Dependable, motivated, and safety-focused
Pride in quality workmanship
Ability to build trust and lasting relationships with customers
Strong time management and organizational skills
Why You'll Love Working at T-Mark
Competitive Pay
Medical, Dental & Vision Insurance
401(k) with Company Match
Paid Time Off
Paid Holidays
Company Vehicle
Company-Provided Uniforms
Year-Round Work
Paid Training and Continuing Education
Career Advancement Opportunities
Supportive Leadership Team
A Company That Invests in Your Success
Why T-Mark?
At T-Mark Plumbing, Heating, Cooling & Electric, we know our technicians are the heart of our business. That's why we provide the training, support, tools, and opportunities you need to build a long-term career. When you join T-Mark, you're joining a team that works hard, has each other's backs, and takes pride in delivering exceptional service every day.
Ready to take the next step in your HVAC career? Apply today and become part of the T-Mark team!
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