Regional Director of Operations -- Midwest United States

​Salary:  

Other Forms of Compensation: $55,000.00 Yearly RDO Bonus 

 

Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Patient Transportation, Laundry & Linen, Facilities Management, Healthcare Technology Solutions, and Ambulatory EVS. Learn more at www.Crothall.com.

 

Positions at this location require proof of COVID-19 vaccination, boosters, and/or regular COVID testing. Where permitted by law, applicants who are offered a position for this location may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.

Job Summary

The Regional Director of Operations participates on a management team for the district and provides overall planning, direction, evaluation and control of units, achieving operational and financial goals. The Regional Director provides guidance and motivation to District Directors, as well as other Managers and associates. The role also is instrumental in establishing and maintaining effective customer/client rapport.

 

Key Responsibilities:

 

Is well versed in all aspects of Facilities Management, with a proven track record of success
Possesses strong strategic thinking skills, with an emphasis on delivering and measuring action plans
Is proactive and positive; interacts professionally with a diverse group of associates, peers, managers, suppliers, clients and customers
Embraces excellence in customer service both for internal and external customers; has excellent verbal and written communication and customer service skills
Demonstrates initiative and good judgment in assisting customers, clients, peers and subordinates.
Has the ability to think quickly and accurately, be able to evaluate problems and make appropriate recommendations to person(s) involved
Has a high level of resilience during stressful periods and the ability to handle last minute changes.
Manages all accounts within a region to ensure compliance with government and agency standards and to ensure profitability of the region
Handles and ensures compliance with the Joint Commission, State Health Department, EPA, DEP, ADA, UST, and other regulatory business appointments
Attends committee meetings to understand the needs of the client
Ensures consistent and fair administration of personnel policies
Manages planning, budget analysis and reporting for the Region and/or District

 

Preferred Qualifications:

 

Bachelor's Degree in Engineering highly preferred; Bachelor’s Degree required.  Master’s Degree preferred
Ten years of Multi Unit experience in Facilities Management in an acute care hospital, required
Experience in P&L management
Should have proficiency in CMMS Systems, Microsoft Excel, Word, and Outlook
Certified Health Care Facility Manager (CHFM) preferred
Possess a strong knowledge and understanding of healthcare building mechanical, structural, and electrical systems
Must have knowledge and expertise in NFPA, TJC, CMS, DNV, EPA, and OSHA codes and regulations and the ability to interpret and implement
Contract-managed service experience, preferred 
Strong leadership and communication skills
Demonstrates initiative, ownership, multi-tasking, prioritization and organizational skills
Extensive travel required for this position (on the road 80% of the time)
Ideal candidate will reside in the Midwest United States or be willing to relocate to the Midwest (ideal location would be Chicago, IL)

 

 

Apply to Crothall today!

Crothall is a member of Compass Group USA

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Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates f