Medical Records Admin

Company:

Compassus

 

Position Summary

The Medical Records Admin is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Medical Records Administrator ensures efficient patient record management by overseeing organization, scanning, and maintenance of files. Key responsibilities include managing medical records requests, consent forms, and tasks within the HCHB workflow. Additionally, the role involves mailing patient instructions, ensuring HIPAA compliance, and potential collaboration with various teams and departments as needed.

Position Specific Responsibilities

• Organizes, sorts, scans, and maintains patient files, completing clerical tasks within the Electronic Medical Record (EMR) workflow.
• Accurately inputs patient information into Electronic Health Record (EHR) systems, ensuring records are up-to-date.
• Oversees the organization, filing, and storage of patient records, ensuring meticulous documentation of medical history and treatment plans.
• Prints and sends instructions to patients, confirming details to ensure accurate and timely delivery.
• Maintains patient consent forms, checking for accuracy, addressing incompleteness via email, and attaching them to medical records.
• Coordinates with internal team members to track missing, invalid, and untimely documentation, reporting findings to appropriate leaders, including the Medicare Noncoverage Form (NOMNC).
• Assist with orienting new Medical Records Admin team members as needed.
• Implements and upholds strict confidentiality protocols under HIPAA regulations, partnering with Legal as needed.
• Collaborates closely with healthcare providers, nurses, and administrative staff to obtain and update patient information, ensuring seamless communication within the healthcare team.
• Stays informed about changes in healthcare regulations, ensuring alignment of medical record-keeping practices with industry standards.
• Responds to inquiries from healthcare professionals, patients, and external entities regarding medical records in a professional and timely manner.
• Performs other duties as assigned.

Education and/or Experience

• High school diploma or GED required.
• Bachelor's degree preferred.
• One (1) year of home health care experience strongly preferred.
• Understanding of general usage/functions of Home Care EMR systems preferred.

Skills

• Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage.
• Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties. Strong written and verbal communications.
• Other Skills and Abilities: Ability to understand, read, write, and speak English. Articulates and embraces integrated healthcare at home philosophy. Demonstrates strong teamwork skills in daily performance.

Physical Demands and Work Environment: The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 25 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to positions in our organization.

At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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