Senior Manager, Indirects – Facilities, Real Estate, & Travel

Job Description

Job Purpose

As the Senior Procurement Manager for Facilities and Real Estate & Travel, you lead a team of category managers responsible for all strategic planning and sourcing activities for related subcategories (e.g., Security Services/Equipment, Uniforms, Janitorial, Food Service & Travel) across the Kraft Heinz North American Zone (U.S. and Canada). You will use your experience and knowledge to mentor and develop a team of category managers in building comprehensive strategies at the category level and implement the strategy through the sourcing process. The role drives value for Kraft Heinz by supporting program compliance through supplier and contract management. You will drive sustainable strategies that will actively seek to reduce and/or control costs for products and services while growing efficiencies for the business. As well as collaborating closely with partners in the various Business Units, Operations, Finance, and other corporate functions to provide innovative new products and services to meet business objectives. In addition, you will serve as a key global liaison and coordinate with our third-party administrator supporting these procurement categories. Success in this role requires a professional who can focus on balancing outstanding service to internal business clients, global teamwork while improving value for the company of items and services purchased.

Essential Functions & Responsibilities

• Lead mid to executive-level clients and supplier relationships on an ongoing basis to ensure customer satisfaction.

• Lead Sourcing and Category Management for a wide portfolio of sophisticated and/or critical categories to Kraft Heinz.

• Establish and deliver performance goals for a portfolio of categories representing a significant amount of spend.

• Lead strategic sourcing projects for supplier selection/optimization to implement Category Management vision and strategies.

• Handle Supplier Relationships and conducts Supplier Business Reviews – High Level Partner concern Point for Performance and Risk Issues.

• Develop and handle supplier base for specific categories.

• Lead discussions with critical suppliers around long-term objectives and strategies, ongoing market trends, innovation and technology advances, and potential investment decisions.

• Support major supplier issues and work with team members to identify and drive resolutions.

• Identify business needs at the sourcing and category project level in the following areas: Assurance of Supply, Quality, Service, Cost, and Innovation (AQSCI).

• Develop multi-year category vision and strategy based on the data, insights, and business requirements.

• Build and maintain strong business relationships to increase influence over total category spend.

• Identify and evaluate potential value generating projects based on complexity, resources, risk, time to implement, and estimated financial impact.

• Manage prioritized portfolio of projects for the category in the near and long term.

• Lead the supplier selection and RFx award process.

• Perform highly sophisticated contracts in accordance with policies and processes; ability to apply competency across categories.

• Apply expert level of negotiation techniques and tools in all situations.

• Actively maintain strong understanding of category dynamics (current market, pricing, cost drivers, industry, and supplier variables) through trade groups, publications, etc. and communicates changes to business partners.

• Manage Total Cost of Ownership at the category level through collaboration with Data Analytics, accountable for measuring and reporting value delivery.

• Enable continuous process improvement and cost reduction.

• Ensure the strategic sourcing process is robustly applied to all sourcing projects.

Expected Experience & Required Skills

• Bachelor's degree in supply chain management, finance, business, or related field. Candidates with extensive relevant experience and certifications will be considered in lieu of a degree.

• Possess at least 5 to 7 years of demonstrated ability in Procurement, preferably in Indirect Procurement with relevant category expertise. 

• Strong written, verbal, and analytical skills, as well as interpersonal and presentation skills.

• Effective negotiator and influencer with demonstrated examples with internal customers and external suppliers/partners.

• Strong Eye for business with the ability to understand and explain Procurement results and variances to non-Procurement audiences.

• Proven project management skills along with solid analytical