Internal Communication Specialist (Clinical) - FT - Morristown

The Internal Communications Specialist (clinical) will develop and execute communications for Atlantic Health team members, balancing a focus on practitioners and clinical team members with technology topics. This specialist, reporting to the Senior Manager, ISS Communications, is a trusted member of the Enterprise Communications team and provides communication support to ISS and clinician leadership, ensuring that key Atlantic Health initiatives are meaningfully communicated to our practitioners and clinical team members across Atlantic Health. Your contributions will further Atlantic Health's position as a certified Top 100 Best Place to Work For. 

 

We aim to deliver the highest quality care combined with the best experience for our patients and their families. We are confident that you will find success within Atlantic Health, which has been named for the 16th year to the Fortune Top 100 Best U.S. Companies to Work For list. We believe you'll find that our culture of collaboration and extraordinary caring exemplifies the value we place on our patients, their families and our team members.

 

Responsibilities

The successful individual will leverage their proficiency in communications to collaborate on a variety of internal communications projects, with the following accountabilities:

 

• Ensure that clinical and technology initiatives are meaningfully communicated to the entire workforce and medical staff.
• Develop and execute internal communication plans/cascades.
• Understand the technical components and dependencies of each technology initiative to ensure that changes are implemented and communicated in a meaningful and accurate manner.
• Author easy-to-consume communication materials using a variety of mediums (written, infographic, presentation).
• Execute the implementation of high-impact optimizations, regulatory changes and other clinically-focused initiatives. 
• Ensure all initiatives are properly scoped, tested, and communicated to the target audience (primarily, but not limited to practitioners and clinical team members).
• Triage issues reported by clinical and IT leadership.

 

This accomplished individual will:

• Have a minimum of (3) years of work experience developing and implementing effective communication plans and strategies, working with senior leaders. Excellent written and verbal communication skills, with a proven track record of developing and delivering multi-channel communications.
• Exude a strong professional presence, with a proven track record of working with all levels of team members, from the front line to the C-suite.
• Thrive in a fast-paced, ever-changing environment. This individual is a fast learner, enjoys problem-solving, and can collaborate across teams.
• Be nimble, agile and willing to roll up your sleeves and get the job done.
• Possess the ability to work confidently on multiple projects under tight deadlines while paying close attention to detail and quality.
• Have a passion for communications, creative storytelling and brand awareness.
• Have a keen understanding of current communications landscape. Tech and social media savvy in exploring different media/modes of communication to achieve communication objectives.

 

Our Competencies for Team Members:

• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; and steadfastly pushes self and others for results.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Creativity: Comes up with many new and unique ideas; easily makes connections among previously unrelated notions; tends to be original and value-added in brainstorming settings.
• Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.
• Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.