Account Executive - New Customer Acquisition

<p>&nbsp;</p> <h2>About Upshop</h2> <p>Upshop is the foremost provider of a SaaS platform designed to streamline forecasting, ordering, production, and inventory optimization for food retailers and foodservice operators. Our unified platform simplifies and enhances daily workflows, enabling smarter, more connected operations across fresh production, inventory management, food safety, and ordering.</p> <p>Trusted by over <strong>450+ retailers and operators across 50,000+ locations globally</strong>, Upshop helps customers improve sales, reduce waste, increase operational efficiency, and advance food safety and sustainability—especially in complex, production-driven environments.</p> <hr> <h2>Role Overview</h2> <p>As an <strong>Account Executive focused on New Logo Acquisition for Non-Grocery Food Retailers</strong>, you will join Upshop’s <strong>Growth team</strong> with a singular mission: <strong>expanding Upshop into new food retail and foodservice segments</strong>. This role is dedicated to winning new customers across markets such as <strong>bakeries, central kitchens, butchers, commissaries, prepared-food operators, and specialty food retailers</strong>.</p> <p>You will be responsible for building Upshop’s footprint in these segments from the ground up—identifying high-value prospects, educating operators on modern production and inventory optimization, and positioning Upshop as a strategic partner in their growth and efficiency initiatives. This is a true <strong>hunter role</strong> requiring a consultative sales approach, strong discovery skills, and an entrepreneurial mindset.</p> <hr> <h2>Responsibilities</h2> <ul> <li>Own the <strong>full sales cycle</strong> from prospecting to close, with a primary focus on <strong>new logo acquisition</strong> in non-grocery food retail and foodservice segments</li> <li>Identify, qualify, and engage bakeries, central kitchens, butchers, commissaries, and specialty food operators with complex production and inventory needs</li> <li>Develop a deep understanding of customer workflows, production challenges, labor constraints, and waste drivers—and connect those needs to Upshop’s platform capabilities</li> <li>Execute a <strong>consultative sales approach</strong>, guiding prospects through discovery, solution alignment, and value articulation</li> <li>Build and manage a healthy pipeline through outbound prospecting, inbound leads, and strategic targeting</li> <li>Partner cross-functionally with Customer Success, Product, and Implementation teams to ensure smooth handoffs and realistic expectations</li> <li>Use Salesforce to manage pipeline, forecasting, activity tracking, and reporting</li> <