Senior Facility Manager

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves:

JLL is seeking a Senior Facilities Manager to oversee day-to-day operations for 1.2 million square feet of Class A corporate headquarters office and retail spaces in Uptown Charlotte, NC. This role manages all facility operations within a campus setting, ensuring compliance with local, state, and federal requirements while leading a team of Facility Management professionals and maintaining critical relationships with third-party owners and tenants.

Your day-to-day tasks will include:

• Managing performance and development of assigned facility management staff, including career planning and succession strategies

• Maintaining relationships with third-party property owners and landlords to ensure lease compliance and resolve tenant relations issues

• Preparing, submitting, and managing facility budgets while tracking variances and ensuring alignment with client goals

• Overseeing compliance with portfolio-wide initiatives and all applicable local, state, and federal regulations

• Coordinating comprehensive facility management services across assigned buildings and geographic areas

• Supporting collection of management fees and reimbursements from third-party tenants

• Developing monthly and quarterly variance reports on operating budgets for all properties

• Creating and implementing innovative programs and processes to reduce operating costs and increase productivity

• Collaborating with client representatives on capital and expense budget development and management

Desired experience and technical skills:

Requirements:

• Bachelor's degree or equivalent work experience in Facilities Management with management and financial expertise

• Minimum 8 years of facilities management experience in corporate environments, third-party service providers, or consulting roles

• Proven success managing large portfolios (500k+ sq. ft.) and/or multiple sites • Strong organizational and management skills with ability to balance competing priorities

• Business acumen including financial management and planning within budget constraints

• Excellent analytical skills for data analysis, problem-solving, and developing effective response actions

• Superior interpersonal skills including client relationship development and teamwork abilities

• Computer proficiency with MS Office and Computerized Maintenance Management Systems (CMMS)

• Excellent verbal, written communication, and presentation skills

Preferred:

• Financial industry experience

• CFM, FMA, CPM, RPA, or CSM professional designation

• Demonstrated proactive, adaptable, and responsive work style

• Experience managing and mentoring teams to exceed client and account objectives

Location: Charlotte, NC

Salary: $134,280- $140,900 / year

The salary listed is an estimate and not guaranteed. A salary offer will vary based on applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

On-site –Charlotte, NC

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful con