Defense and Response - Incident Management - Senior Associate

Company Description

At Fannie Mae, futures are made. The inspiring work we do helps make a home a possibility for millions of homeowners and renters. Every day offers compelling opportunities to use tech to tackle housing’s biggest challenges and impact the future of the industry. You’ll be a part of an expert team thriving in an energizing, flexible environment. Here, you will grow your career and help create access to fair, affordable housing finance.

Job Description

As a valued colleague on our team, you will formulate incident response plans, policies, and procedures for Fannie Mae with support from management, as well as coordinate internal and external stakeholders in preparation for, and response to, moderately complex incidents.

The Cybersecurity Incident Management Analyst is responsible for the non-technical management of cybersecurity incidents affecting the organization and associated third parties. This role serves as a central point of coordination for incident response actions, ensuring effective communication, tracking, and reporting throughout the incident life cycle.

THE IMPACT YOU WILL MAKE
This role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:

• Stay current of incident response guidelines and current events, as well as share news resources with colleagues.
• Create and continuously update incident response plans, policies, and procedures.
• React to incidents in real-time, proactively look for hardware, software, and environmental alerts or malfunctions, as well as work with other technical teams for resolution and articulate complex technical troubleshooting steps effectively.
• Coordinate internal incident response teams and lead required technical follow-up calls for moderately complex incidents.
• Collaborate with external stakeholders to mitigate incidents and advise on protocols.

Qualifications

THE EXPERIENCE YOU BRING TO THE TEAM

Minimum Required Experiences

• 2 years

Desired Experiences

• Bachelor degree or equivalent

Key Responsibilities:

1. Incident coordination: Act as a primary point of contact for coordinating all non-technical aspects of cyber security incidents including third party incidents.
2. Executive reporting: Prepare and disseminate executive level reports summarizing incident details, actions taken, and recommendations for prevention.
3. Stakeholder communication: Maintain open lines of communication with internal and external stakeholders to provide timely updates on incident status.
4. Process Improvement: Continuously assess and improve incident management processes and procedures.
5. Team collaboration: Work closely with technical teams, including threat detection, threat detection engineering, insider threat, and incident response to ensure a cohesive and effective incident management strategy.

Qualifications:

• Degree or experience in Information Systems, Cybersecurity, or related field.
• Minimum of five years of experience in cyber security or incident management.
• Strong communication skills, both written and verbal.
• Ability to work effectively under pressure in a fast-paced environment.
• Familiarity with cyber security frameworks and standards.

Physical Requirements:

• Ability work extended hours as needed.
• Availability for on call duties outside of regular business hours.

Additional Information

The future is what you make it to be. Discover compelling opportunities at careers.fanniemae.com.

Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at careers_mailbox@fanniemae.com.
Hiring Manager- Mary Grillo 

The hiring range for this role is set forth on each of our job postings located on Fannie Mae's Career Site. Final salaries will generally vary within that range based on factors that include but are not limited to, skill set, depth of experience, certifications, and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the progr