Non-student Hourly Graduate Student & Program Specialist

Title: Non-student Hourly Graduate Student & Program Specialist

Employee Classification: Non-Student Help - Hourly

Campus: University of North Texas

Division: UNT-Research & Innovation

SubDivision-Department: UNT-Research & Innovation

Department: UNT-Toulouse Grad Sch-Dean's Off-142100

Job Location: Denton

Salary:

FTE: 0.000000

Retirement Eligibility: Not Retirement Eligible

About Us - Values Overview

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.   We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.   Learn more about the UNT System and how we live our values at www.UNTSystem.edu.  

Department Summary

The Toulouse Graduate School within the Division of Research & Innovation promotes and supports graduate student education by overseeing graduate student programs, professional development, and graduate student research engagement. TGS collaborates with departments in recruitment, admissions, and enrollment services to support and enhance the UNT graduate student experience and help students succeed both academically and in their future careers.

Position Overview

The Toulouse Graduate School unit is seeking to hire a part-time, Non-student Hourly Graduate Student & Program Specialist to assist their team. This position serves as support staff for degree plan processing, updating/verification, and graduation of all master's and doctoral students at the University of North Texas. The position provides customer service to UNT faculty, staff, and graduate students.

Minimum Qualifications

Office administration work experience, and experience utilizing Microsoft Office software applications.

Knowledge, Skills and Abilities

Must be able to take direction and be self-reliant.
Must be professional and very comfortable assisting individuals over the phone or in person.
Demonstrated ability to provide outstanding customer service.
Demonstrated skill in verbal and written communications.
Ability to establish and maintain effective working relationships.
Ability handle multiple priorities.
Strong attention to detail.

Preferred Qualifications

Experience with UNT's PeopleSoft Enterprise Information System (EIS) - Student Information System module.

Job Duties

• Assist with incoming emails and responses, fielding questions from students, departments, faculty, and Toulouse Graduate School front desk. 
• Assist with checking-in of master's and doctoral degree plans, degree plan changes, revised degree plans, part-time enrollment requests, committee forms, qualifying exam results, leave of absence and time extension requests.
• Data entry into Enterprise Information System (EIS) software. 
• Reviewing and processing miscellaneous student forms received. Monitor electronic form submission activity. 
• Assist with gathering records and updating information for graduation application evaluations for master's and doctoral candidates. 
• Assist with contacting departments/advisors regarding student graduation issues, graduate commencement/ceremony preparation and other duties as assigned. 

Physical Req