Sr. Operational Risk Officer - Payments Risk

Location:

For Those Who Work At Home - Various, Ohio 44145

ABOUT THE JOB
As an aligned 2nd Line Risk Partner, provide advice, consultation services and training to assigned lines of business (LOBs) on operational risk program management topics, including all activities associated with LOBs risks, controls, testing, remediation, loss analysis, key risk indicators, reporting, policy and procedure development.  Perform oversight activities and assume responsibility for discouraging actions that may expose KeyCorp and its affiliates to losses, regulatory or reputation risks, or to risk levels that exceed desired risk appetite through its business activities.  The position is responsible for ensuring operational risk program management consistent with KeyCorp's Operational Risk Policy and Program requirements, and that business activities are managed within Key’s Operational Risk Management appetite. Additionally, this position is responsible for the oversight of operational risk identification and mitigation in the Payments business, which includes providing specialized guidance to business units for Payments Policy & Procedure updates; providing oversight on current and emerging legal, regulatory, and operational risk issues; monitoring and measuring operational risk performance; and reviewing and challenging of strategy, control design, implementation, testing, and remediation for Payments. The qualified candidate must be able to work independently and use sound judgment taking into consideration risk tolerances of the assigned LOB and KeyCorp overall. This role reports directly to the Payments Operational Risk Core Products Director.   

ESSENTIAL JOB FUNCTIONS

• Work with department management, product and process owners and other risk partners to support the risk management activities within the line of business.
• Actively participate in a robust review and challenge process with LOBs on their Issue Management Remediation, Risk & Control Self Assessments and other risk management practices.
• Analyze and provide feedback to LOBs on action/remediation plans to address control gaps, any regulatory process gaps to ascertain that operational, legal, regulatory, and reputation risks are being properly managed and mitigated.
• Assist LOBs and other corporate initiatives to reduce operational risk losses.
• Assist LOBs to develop relevant and measurable key risk indicators.
• Develop corporate control standards for certain high-risk transactions/products.
• Effectively and professionally interact with senior management, regulatory agency personnel, internal legal counsel, internal risk review personnel as well as operational/compliance peers.
• For assigned LOBs, become the subject matter expert (SME) on operational risk and control matters (and compliance as assigned) by developing/maintaining strong positive working relationships with LOBs, staff, peers, other risk partners and senior management and by attending LOB meetings to develop a deeper understanding of business activities and trends.
• Maintain subject matter expertise on laws, regulations, standards and industry practices impacting supported lines of business in accordance with the Operational Risk Policies, assist and provide feedback to LOBs around development/monitoring of risks, controls, testing, remediation and reporting of significant risk and control issues.
• Monitor quarterly testing results to deadlines and perform more complex risk monitoring activities as assigned.
• Participate in (and in certain situations lead operational risk related projects, initiatives, working groups or other tasks as assigned to meet team objectives.
• Perform risk data analysis and/or develop customized reporting as requested.
• Proactively works with assigned business unit management to identify, assess, influence, and challenge the operational risks associated with business activities, ensuring alignment with the Corporate Operational Risk Framework
• Provide authoritative and consultative advice and support to management and employees (client management) utilizing independence yet providing pro-business solutions.  Interact with more senior level clients within the organization.
• Provide direction and deliver training to line of business personnel, Risk Management staff and others on regulatory matters, compliance policies and procedures, operational risk best practices and other industry best practices.
• Other duties as assigned.

REQUIRED QUALIFICATIONS

• Bachelor’s Degree preferred (equivalent experience may be considered)
• 5+ years of experience in payments, ACH, Wires, RTP, or core treasury
• 5+ years of operational risk management, audit, operations, or project management or equivalent experienc