Full-Time Receptionist/Medical Assistant I

At Ashe Memorial Hospital, we are driven by our Mission Statement, "To meet the needs of the community by delivering patient-centered, high quality health care."

 

“To meet the needs of the community by delivering patient-centered, high quality health care.”

We are proud to have been voted Ashe’s Best Place to Work in 2022, 2023, 2024, and 2025 — a reflection of our strong culture, dedicated team, and commitment to excellence.

When you join Ashe Memorial Hospital, you become part of an award-winning organization recognized as Ashe’s Best Hospital, along with honors for Best Surgeon, Physician, Nurse, FNP, Nurse, and Best Medical Practice!

This is your opportunity to make a meaningful impact in a close-knit community — where your work truly matters and your contributions are valued.

Come grow with us and help make a large difference in a small community.

Full time, day shift in Ashe Orthopedic Surgery & Sports Medicine.

JOB SUMMARY:  

The Medical Assistant / Front Office Coordinator serves as a versatile member of the Ashe Orthopaedics & Sports Medicine team by providing both clinical and administrative support. This position is responsible for delivering excellent patient care while ensuring efficient front office operations. Responsibilities include assisting providers with patient care, coordinating patient flow, scheduling appointments, maintaining medical records, verifying insurance, processing referrals and authorizations, answering telephones, and providing exceptional customer service throughout the patient experience. 

MINIMUM JOB QUAILIFICATIONS 

Education: 

• High School Diploma or equivalent 

Experience: 

• Prior medical office experience preferred. 

• 2+ years' administrative experience. 

• Familiarity with medical and insurance legislation. 

• Proficiency in healthcare operations. 

License/certifications: 

• Completion of a Medical Office Assistant, Registered Medical Assistant, or Certified Medical Assistant program, or equivalent training preferred.   

• Previous CMA/RMA experience preferred. 

ESSENTIAL FUNCTIONS:

Clinical: 

• Obtain and accurately document patient vital signs, medical history, and visit information. 

• Prepare examination rooms and patients for provider evaluation. 

• Assist physicians with examinations, procedures, casting, splinting, fracture care, injections, aspirations, and brace application. 

• Apply orthopedic braces, casts, and splints as directed. 

• Collect and process laboratory specimens. 

• Prepare instruments for cleaning and sterilization. 

• Maintain exam rooms, treatment areas, and laboratory records. 

• Monitor medication expiration dates and maintain clinical inventory. 

• Order medical supplies and manage orthopedic inventory. 

• Coordinate diagnostic imaging and obtain outside medical records before appointments. 

• Assist with patient transfers when needed. 

• Educate patients regarding procedures, treatments, and follow-up care.