Lead, Workforce Intelligence

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

User Experience

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

In this role, you'll be essential in ensuring fairness, consistency, and data-driven integrity during organizational transformation efforts. You'll be directly responsible for developing and automating complex analyses – particularly focused on process quality and pre-/post- comparisons. You'll partner closely with leaders and ESBPs (HRBPs) to understand the strategic intent of changes, providing tracking, predictive analysis, and guidance to ensure transformation goals are met. This is a critical, high-visibility position requiring meticulous attention to detail and the ability to translate technical workforce data into clear, actionable insights that drive process excellence and lasting organizational health.Key Responsibilities

• Design, build, and automate sophisticated analytics focused on process fairness and organizational health (e.g., span of control, executive ratio, geodistribution), including comparative organizational analyses before, during, and following changes.
• Deliver timely, high-quality insights to key stakeholders and decision-makers, within and outside of Employee Success (HR).
• Provide consultative support and data-driven context to ESBPs and business leaders, helping them understand what is changing and why.
• Synthesize complex workforce data and business context to provide clear, decisive, and actionable insights that inform people strategy initiatives.
• Proactively identify potential organizational risks stemming from transformation efforts, communicating findings in a way that guides stakeholder decisions and aligns with broader organizational priorities.
• Maintain methodological rigor and integrity across all management, preparation, and reporting of data.
• Continuously refine analytical techniques and leverage advanced statistical methods to ensure speed and accuracy in assessments.
• Manage sensitive and urgent project timelines, effectively prioritizing competing requests from senior stakeholders.

Preferred Qualifications

• Master's or PhD in a field related to organizational research and analytics (e.g., I/O Psychology, Sociology, Organizational Behavior, Management, Public Policy).
• 5+ years experience leading people analytics projects (e.g., related to talent management, compensation and benefits, engagement / employee experience, workforce planning).
• Expertise in data visualization tools (e.g., Tableau), survey platforms (e.g., Perceptyx), cleaning and organizing data (e.g. merging data sets, pivot tables) and statistical analysis (e.g., regression, structural equation modeling).
• Experience with workflow automations that speed up data access, preparation, and manipulation.
• Strong written and verbal skills to simplify complex data, share cohesive and actionable insights, and influence stakeholders at all levels.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to red