Account Executive, Cards Large / Mid Market

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Account Executive, Cards Large / Mid Market

What does a successful Digital Banking Account Executive do? 

As a Digital Banking Account Executive at Fiserv, you will play a pivotal role in managing digital channels and electronic payments relationships with clients across North America. You will act as an advocate and ambassador for financial institutions using Fiserv’s best-of-breed solutions to better serve their consumers. You will be committed to exceeding performance results for both the clients and Fiserv, contributing to a high-performing team and showcasing reference ability, retention through renewals, and growth in product adoption and usage.

What you will do:

• Manage a regular meeting cadence with each client in your territory, both onsite and remotely.
• Educate clients on Fiserv happenings and our impact on their organization.
• Create an easy environment for clients to interact with and communicate with you and Fiserv.
• Advocate and lead cooperation/collaboration with other Fiserv business units to realize revenue growth, client value, and satisfaction.
• Facilitate client operational escalations to resolution and monitor escalated support tickets, client enhancement requests, and major Professional Services projects.
• Coordinate team education on Digital Channels and Electronic Payments products as needed.
• Develop and manage Client Action Plans for key clients, cultivate and maintain Client References, and serve as the point of contact for engaging on client satisfaction issues.
• Support client visits and conferences and ensure billing accuracy.

What you will need to have:

• Experience in client relationship management, service delivery, and/or sales to C-Level executives.
• Experience in electronic banking, mobile banking, and/or payments.
• Bachelor’s degree, and/or equivalent military experience.
• 2+ years of experience in time management, managing multiple projects and responsibilities concurrently.

What would be great to have:

• Experience with eCRM software such as Salesforce.
• Working knowledge of Fiserv account processing products, online banking products, and business units.
• Experience with Fiserv systems or applications.
• Additional certifications in banking or financial technology fields.

Important information about this role:

• Travel up to 50% is required.

• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
• This is a full-time, direct-hire position, and no contract options for unsolicited agency submissions will be considered.

Perks at Work:

• We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
• Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
• Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
• Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
• Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
• Advance your career with training, development, certification, and internal mobility opportunities.
• Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

Salary Range

$71,400.00 - $151,900.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

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