Revenue Assurance Manager

Company Description

Aspen One renews the mind, body, and spirit with a portfolio that redefines luxury, adventure, and leisure. With world-class and innovative brands and businesses, including Aspen Skiing Company, Aspen Hospitality, and Aspen Ventures, Aspen One propels the expansion of the Aspen ethos globally.  

Whether it’s Aspen Skiing Company providing unforgettable experiences at the confluence of nature, culture, and recreation across its four legendary mountains—Aspen Mountain, Snowmass, Aspen Highlands, and Buttermilk; or Aspen Hospitality elevating guest experiences in unforgettable ways by developing, owning, and operating a growing set of luxury and upper-scale hotels, private clubs, and branded residential properties in prime locations under The Nell and Limelight brands; Aspen One is deeply committed to providing unparalleled service, creative programming, community engagement, and unique opportunities for exploration. The company’s commitment to innovation is central to its evolution, including Aspen Ventures' amplification of the Aspen brand globally through new business lines that embody its values and heritage such as Aspen Collection. For more information, visit www.aspen.com.  

Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the notifications@smartrecruiters.com, aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains. 

Job Description

Position Summary

The Revenue Assurance Manager will lead initiatives to protect and optimize revenue across lodging, lift tickets, ski school, rentals, food & beverage, and ancillary operations. The primary responsibility of the Revenue Assurance team will be to establish systems and processes for ensuring matching Revenues reported by point-of-sale system(s) to General Ledger to bank deposits using leading practices and automation. This position reports to the Corporate Controller.

The budgeted salary range for this position is $75,000 to $95,000. Actual pay will be dependent on budget and experience, all our salaried roles are eligible for bonus.

Job Posting Deadline 
Applications for this position will be accepted until November 24, 2025.

Essential Job Functions/Key Job Responsibilities

• Own reconciliation processes between operational systems and financial ledgers.
• Ensure systems (POS, ticketing) are configured to capture and report revenue accurately.
• Evaluate revenue variances and discrepancies to log recurring issues, remediate, and document for audit purposes.
• Oversee cash management policies and activities (including regular cash deposits).
• Monitor the health of end-to-end revenue processes across all departments (lodging, ticketing, F&B, retail, etc.).
• Collaborate with Operations, IT, Accounting, and third parties to appropriately select and implement credit card processors and ensure reliability of reporting.
• Collaborate with the controller and internal audit to design and enforce controls to mitigate revenue leakage, fraud, and billing errors.
• Collaborate with Operations, IT, and accounting to maintain gift card/loyalty program frameworks and properly reconcile outstanding liabilities.
• Develop and monitor KPIs related to revenue assurance (e.g., voids, comps, breakage, reconciliation discrepancies).
• Partner with data teams to analyze trends and anomalies across locations or departments.
• Create and deliver training on revenue assurance protocols to frontline and management staff.
• Act as the subject matter expert on revenue controls during cross-functional projects.
• Review and approval of any in-house charges as they affect revenue.
• Other duties as assigned.

Qualifications

Education & Experience Requirements

• Bachelor's degree in accounting required
• 3 years relevant work experience required

Knowledge, Skills & Abilities

• Advanced Excel skills
• RTP|ONE (Resort Technology Partners) experience preferred
• FloQast experience preferred
• Experience with credit card processors and gateways preferred
• Proficient mathematical and analytical skills
• Proficient organizational and leadership abilities, including demonstrated ability to manage a team
• Familiarity with audit tools, financial systems, and data analytics platforms
• Integrity and reliability
• Attention to detail
• Skills in leading a team, providing direction, and motivating employees to reach their go