Program Manager, Learning & Development

Overview

About Suffolk  

 

Suffolk is a national enterprise that builds, innovates, and invests. We provide value across the entire project lifecycle through our core construction management services and complementary business lines in real estate investment, design, self-perform construction, and technology start-up investment (Suffolk Technologies). By integrating data, artificial intelligence, and advanced technology through our Seamless Platform, we connect design, construction, and operations to deliver smarter, more predictable results and redefine how America builds. 

 

Suffolk – America’s Contractor – is a national company with more than $9 billion in annual revenue, 3,000 employees, and 17 offices, including Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, San Diego, Las Vegas, Herndon, U.S. Virgin Islands, and other key markets. Suffolk manages some of the most complex and transformative projects in the country, serving clients across healthcare, life sciences, education, gaming, aviation, transportation, government, mission critical, and commercial sectors. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR’s list of “Top CM-at-Risk Contractors.” For more information, visit www.suffolk.com and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram. 

 

At Suffolk, we believe that our total rewards program should offer you and your family the support you need when it matters most. That’s why we have created a program that provides employees with access to a wide variety of options that can be personalized to support you and your loved ones physically, emotionally, and financially. 

 

Benefits include, competitive salaries, auto allowances and gas cards for certain roles, access to market leading medical and emotional and mental health benefits, dental, and vision insurance plans, virtual care options for physical therapy and primary care, generous paid time off, 401k plan with employer match and access to expert financial resources, company paid and voluntary life insurance, tax deferred savings accounts, 10 backup daycare days each year, short- and long-term disability, commuter benefits and more.  For more information, click here. 

 

Role Summary

 

The Program Manager is responsible for the execution of development programs within Red & Blue University (RBU), Suffolk’s suite of training and career development offerings. Reporting to the Director, Learning Delivery, this role ensures all first-year learning offerings are delivered with consistency, quality, and alignment to RBU priorities.

 

This position is focused on program delivery, coordination, and creating high-quality participant experience.

Responsibilities

Program Delivery 

• Execute and operationalize development programs within Red & Blue University  

• Help facilitate a range of RBU programs such as New Hire Orientation, We Are Suffolk, New Manager Onboarding, and New Leader Assimilation 

• Partner with subject matter experts who deliver program content, ensuring they are prepared, supported, and set up for successful delivery  

• Reinforce Suffolk’s culture of learning by delivering programs with strong attention to detail and participant experience  

• Proactively identify risks, trends, and constraints, recommending adjustments to improve program effectiveness 

Program Coordination 

• Own key execution elements, including multi-program scheduling, facilitator and senior leader logistics, and high-visibility communications  

• Partner with the RBU’s Learning Operations team to align execution plans with broader timelines, dependencies, and priorities  

• Coordinate with internal teams, vendors, and program support resources to ensure materials, calendars, and communications are accurate and aligned  

• Review participant-facing materials and tracking tools to ensure clarity, consistency, and professionalism  

• Serve as a key operational lead during program delivery, managing schedules, materials, logistics, and real-time issue resolution  

Program Measurement and Continuous Improvement 

• Track participation, completion, and feedback to support execution-level reporting and program evaluation  

• Help prepare clear summaries and operational insights to inform retrospectives and continuous improvement efforts  

• Identify and recommend improvements that enhance scalability, consistency, and participant experience  

 

Qualificatio