Manager, Performance Manager, LO

Starting Compensation

Annual Salary: $100,200.00 - $130,199.00 (Amount based on office location, relevant experience, skills, and competencies)

If you are wondering why you should work for us, here is something to help you decide:

• Pay and Bonuses: Earn a competitive salary. All employees are eligible for uncapped commission or annual bonus incentives.

• Career Progression: Grow at MCM with paid training and development programs – including our very own MCM Academy – as well as a promote-from-within philosophy.

• Reward and Recognition: We are committed to honoring great results – ranging from informal accolades to formal company-wide awards and prizes like all-inclusive vacations.

• Tuition Assistance: Pursue a degree or coursework related to your current role, or the role you are striving for.

• Healthcare Insurance: Take advantage of comprehensive healthcare plans and options to ensure your continued health, plus fitness membership reimbursements, weight watchers, our wellness rewards Program and more.

• Volunteering Opportunities: Enjoy up to eight hours of paid time off each year to volunteer. We also offer volunteer grants and matching financial donations, up to US$ 2,500 per employee annually.

• Retirement Savings: Build a strong financial foundation and reach your goals for the future. With all the effort you invest in us, we’re proud to invest in you.

• New Family Support: Celebrate your new arrival with company paid leave, new parent flex time, and child back-up care options.

• Team-building: Enjoy experiences that inspire bonds with your colleagues through a wide range of company-sponsored team-building events, such as holiday celebrations and department outings.

• Work-Life Balance: Enjoy paid and floating holidays, as well as generous paid-time-off.

Our compensation and benefits programs were created with an 'Employee-First Approach' focused on supporting, developing, and recognizing YOU.  We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within.

Announcing MCM, an Encore Capital Group Company. Many of you have always known us as Encore Capital Group and as we continue to expand our scope as an organization, Encore Capital Group will be the parent company managing all global subsidiaries.  MCM will focus on our US business with operations in India, Costa Rica, and 35 US Sites. Here at MCM we are powered by a shared belief that exceptional people achieve more together. We are natural, instinctive and inclusive innovators. We achieve the best outcomes through a diversity of ideas, a collaborative spirit and a passion for attaining breakthrough results. Every moment is an opportunity to make a difference: to a consumer, to a colleague, to the wider company. We think ’what’s in it for all?’, never ‘what’s in it for me?’. We aim for the exceptional and aspire to achieve more in every moment. We know that by creating great moments for others, we provide better career opportunities and better lives for ourselves.  

Encore Capital Group is a recognized leader in distressed consumer debt buying and recovery.  We purchase defaulted consumer loans from major banks, credit unions, and utility providers and work directly with consumers as they repay their obligations.  Our company’s operations include both domestic and international operations, more than 1,700 employees, and a large third-party network that spans the entire U.S.   Headquartered in San Diego, we are a publicly traded NASDAQ company (ticker symbol: ECPG) and were recently listed as a top San Diego County public company by Bloomberg’s Company Strength Index.  We use our significant analytic and operational advantages to support and augment our consumers’ financial recovery.

More information on the company, including recent investor presentations, can be found at encorecapitalgroup.com.

The Opportunity

We are seeking a Manager, Performance Management to join in our Legal Outsourcing Channel in San Diego, California. The Manager, Performance Management is primarily responsible for managing relatively large and/or new outsourcing programs and initiatives for designated vendors. This role provides an opportunity to have significant P&L responsibili