Manager, Compliance Second Line Testing – Auto Finance

Manager, Compliance Second Line Testing – Auto Finance

The Compliance Testing Manager performs a key second line of defense role, to help ensure corporate initiatives and departmental processes comply with applicable regulations including but not limited to Fair Credit Reporting Act (FCRA), Fair Debt Collection Practices Act (FDCPA), Reg B - Equal Credit Opportunity Act (ECOA), Regulation Z - Truth in Saving, US - FFIEC - Uniform Retail Credit Classification and Account Management (URCCAM),  and US - Regulation E - Electronic Fund Transfer Act (EFTA).

The Compliance Testing Manager oversees transaction testing and control testing for the purpose of validating that processes and controls are designed effectively to sufficiently mitigate the risk of the applicable requirements and are operating as intended. The Compliance Testing Manager is responsible for performing quality assurance on testing executed by Compliance Testers.

Testing Manager will support testers by:

• Providing guidance on development of test plans

• Communicating changes in testing procedure, including schedule changes

• Ensuring that testing results are executed timely, technically accurate, and reasonable

• Reviewing work of Testing Team

• Demonstrating strong problem-solving and conceptual skills

• Demonstrating strong written and verbal communication skills

• Demonstrating strong negotiation and leadership skills

• Navigating Google applications

Responsibilities:

• Manage and develop team of Compliance Testers

• Manage staffing assignments to ensure successful completion of calendar commitments

• Develop test plans, continually validate, and improve test design

• Evaluate the accuracy of tests executed by Compliance Testers and adherence to processes and procedures

• Manage to testing schedules to ensure they are completed in appropriate timeframe

• Identify the need for improved data sourcing and partner with business to develop improved data sources

• Manage data sourcing to ensure data is obtained following documented test plans and testing protocols

• Amend testing calendar as needed

• Analyze and document work results

• Establish and maintain strong relationships with Compliance Advisors and Business Areas

• Engage with Subject Matter Expert (SME) as needed to determine adherence to test procedures

• Provide updates on testing status as needed to Sr. Leadership in Compliance and the business

• Become a SME for ICTT (Independent Compliance Transaction Testing) and Compliance Control Review (CCR)

• Support Compliance Governance on audit and exams as needed

Basic Qualifications:

• Bachelor’s Degree or Military Experience

• At least 5 years of experience working in financial services, compliance, audit, or an analytical discipline  

• At least 1 year of people management experience

Preferred Qualifications: 

• 6+ years of financial services consumer compliance monitoring experience, or 6+ years of auditing experience, or 6+ years of compliance testing experience, specifically within financial services

• 2+ years of people management experience 

• Certified Regulatory Compliance Manager (CRCM) accreditation

• Build well-managed data solutions, tools, and capabilities to enable self-service frameworks testing

• Demonstrate ability to explore and quickly grasp new technologies to progress varied initiatives

• Partner with the testing team to provide consultancy and translate the testing needs to design and develop tools, techniques, metrics, and dashboards for insights and data visualization. 

• Evaluate data management, data quality and data access processes for gaps, inefficiencies and opportunities; provide recommendations for improvement

• Drive an understanding and adherence to the principles of data quality management including metadata, lineage, and business definitions

• Working knowledge of Excel for Analysts, SQL, Teradata and Redshift

• Scripting experience in (Python, Perl, JavaScript, Shell)