Strategic Program Manager II - Remote

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Job Title

Strategic Program Manager II - Remote

Requisition Number

R7749 Strategic Program Manager II - Remote (Open)

Location

California - Home Teleworkers

Additional Locations

Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arizona - Home Teleworkers, Arkansas - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 21 more}

Job Information

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States. Here, every employee shapes our mission. We build innovative, human-centered solutions that help AAA members prevent, prepare for, and recover from life's uncertainties. You will join a collaborative, inclusive culture where your strengths have room to grow and your ideas can drive real impact. Step into a role where you can contribute to our shared success through meaningful work.

We are actively hiring for a Strategic Program Manager II, - Remote!

Your Role: We are seeking a highly experienced Program Manager to lead complex, cross-functional initiatives across multiple teams and business functions. This role requires strong executive communication, portfolio-level thinking, operational discipline, and the ability to influence outcomes without direct authority. The Strategic Program Manager II establishes operational objectives and work plans, delegates assignments to more junior resources, and ensures adherence to budgets, schedules, work plans, and performance requirements.

The ideal candidate has demonstrated success managing ambiguous, high-impact programs, establishing scalable program management practices, mentoring peers, and driving alignment across senior stakeholders. This role is well-suited for someone who can operate independently at a senior level and help raise the maturity of program execution across the organization. Regularly interacts with senior management or executive levels on matters concerning several divisions or functional areas.

Your Work:

• Lead complex, cross-functional programs with high business impact.
• Own planning, governance, risk management, stake-holder alignment, and execution tracking.
• Partner with senior leaders to translate strategy into actionable programs.
• Lead and manage program activities to ensure timely and successful completion, providing strategic direction and oversight. Establish operational objectives and work plans and delegate assignments as appropriate.
• Develop and maintain comprehensive program plans, including scope, timelines, and resource allocation, ensuring alignment with organizational goals. Implement strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results.
• Oversee the execution of multiple complex projects, ensuring they are aligned with program goals and objectives. Manage interdependencies and integration across projects, ensuring seamless coordination and delivery.
• Create scalable mechanisms, templates, rhythms, and operating models for program execution.
• Communicate clearly with executives, business owners, and technical teams.
• Establish and monitor key performance indicators to measure program success. Use these metrics to drive performance improvements and ensure program objectives are met. Regularly review and adjust critical metrics to align with evolving program goals.
• Implement quality assurance processes to ensure that project deliverables meet the required standards and specifications.
• Capture and share lessons learned and best-practices across projects to promote continuous improvement and knowledge sharing within the organization. Establish a knowledge repository for future reference.
• Address and resolve conflicts that arise within the program, ensuring that issues are managed effectively and do not impact program success. Implement conflict