Client Relationship Representative

Company Description

About Us

At Property Soar, we are committed to transforming the real estate experience through integrity, innovation, and growth. Headquartered in Columbus, OH, we specialize in providing dynamic solutions for property development, management, and investment. We believe in cultivating talent from within and fostering leaders who will shape the future of our industry. Join a team that values ambition, accountability, and advancement.

Job Description

Job Description

We are currently seeking a motivated and detail-oriented Client Relationship Representative to join our team in Columbus, OH. This role is focused on building, managing, and nurturing relationships with clients to ensure their satisfaction and retention. The ideal candidate is a great communicator, problem-solver, and team player who thrives in a client-facing role.

Responsibilities

• Serve as the primary point of contact for a portfolio of clients

• Build and maintain long-term relationships through consistent communication and support

• Understand client needs and provide tailored solutions aligned with company services

• Resolve client concerns and coordinate with internal teams to ensure a smooth experience

• Maintain accurate client records, notes, and activity reports

• Support onboarding of new clients and guide them through initial processes

• Identify opportunities to upsell or cross-sell services

• Attend team meetings and provide feedback to improve client services

Qualifications

Qualifications

• Bachelor’s degree in Business, Communications, or a related field (preferred)

• 1+ years of experience in a client-facing or relationship management role

• Excellent verbal and written communication skills

• Strong organizational and time management abilities

• Problem-solving mindset and high attention to detail

• Proficiency in Microsoft Office Suite and CRM software

• Ability to work independently and collaboratively

Additional Information

Benefits

• Competitive salary ($55,000 - $63,000 annually)

• Opportunities for professional growth and career advancement

• Comprehensive health, dental, and vision insurance

• Paid time off and holidays

• Retirement plan options

• Supportive and collaborative work environment

• Ongoing training and development programs