Senior Accounts Receivable Specialist

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple.

The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf.

 

What you’ll do at Jamf: 

At Jamf, we empower people to be their best selves and do their best work. 

The Senior Accounts Receivable Specialist is responsible for overseeing complex billing, collections and cash application activities, with a focus on resolving escalated issues, ensuring the accuracy and integrity of accounts receivable balances and supporting timely month-end close. This role partners closely with internal stakeholders and customers to manage high-risk or non-standard scenarios, provides guidance to Accounts Receivable Specialists and contributes to process improvements that strengthen controls, efficiency and cash-flow outcomes. The Senior Specialist operates with a high degree of autonomy, applies sound judgement within established policies and ensures compliance with company controls and audit requirements across multiple geographies.

 

This role is offered as a hybrid in Brno, Czechia. We are only able to accept applications for those based in Czechia or who have sponsorship to live and work in Czechia. #LI-Hybrid

  

 

What you can expect to do in this role: 

• Oversee and execute complex billing, collections and cash application activities, including non-standard transactions and escalated customer issues.
• Act as a point of escalation for billing discrepancies, disputed invoices, unapplied cash, and delinquent accounts requiring advanced analysis or judgement.
• Review and support accurate invoice generation across global entities, including subscription-related and consolidated billing scenarios.
• Partner with Revenue Accounting, Sales, Order Management and other stakeholders to resolve complex customer issues and mitigate downstream impacts.
• Monitor aging balances, delinquency trends and high-risk accounts, recommending and coordinating appropriate actions in line with company policies.
• Lead or significantly contribute to month-end accounts receivable close activities, including reconciliations and variance analysis.
• Ensure adherence to controls and internal procedures, supporting audit requests and providing detailed documentation and explanations as required.
• Support and guide Accounts Receivable Specialists through knowledge sharing, review of work and informal mentoring on complex topics and processes.
• Identify opportunities to improve billing, collections and cash application processes, including system enhancements and automation initiatives.
• Maintain accurate and complete records across all systems, ensuring data integrity and consistency across billing, receivables and cash application platforms.

 

What we are looking for: 

• Minimum of 4–6 years’ experience in accounts receivable, billing, or collections, preferably in a SaaS, subscription-based, or global environment. 
• Professional working proficiency in English. 
• Strong understanding of end-to-end AR processes, including billing, collections, cash application, and month-end close.
• Demonstrated experience resolving complex or escalated customer and system issues with minimal supervision.
• Proven ability to analyse aging trends, reconcile balances and identify root causes of discrepancies.
• Advanced proficiency in Excel and strong experience with ERP and billing systems (e.g. Oracle, Salesforce).
• Excellent written and verbal communication skills, with the ability to engage confidently with internal stakeholders and external customers.
• Strong organisational, analytical and prioritisation skills in a fast-paced, deadline-driven environment.
• Ability to operate independently, apply sound judgement within established frameworks and support junior team members.

 

EDUCATION

• Bachelor’s Degree in Accounting, Finance, or related field.
• A combination of relevant experience and education may be considered.