Bulk Mail Associate II

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

601 Elmwood Ave, Rochester, New York, United States of America, 14642

Opening:

Worker Subtype:

Regular

Time Type:

Full time

Scheduled Weekly Hours:

40

Department:

100085 Mail-Fac & Services

Work Shift:

UR - Day (United States of America)

Range:

UR URG 102 H

Compensation Range:

$17.00 - $22.10

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Responsibilities:

Responsible for scheduling customer-mailing projects and performing all aspects of mass mail preparation and processing. Consult with customers to plan mailings and perform tasks that focus on ensuring University mailings are cost effective in obtaining the most efficient delivery service times at the lowest postage cost.

Schedule: 7 AM-3:30 PM; POSS WKENDS/HOL

Bulk Mail Technicians are responsible for scheduling customer mailing projects and performing all of the aspects of mass mail preparation and processing. Bulk Mail Technicians consult with customers to plan mailings and perform tasks that focus on ensuring University mailings are cost effective in obtaining the most efficient delivery service times at the lowest postage cost. They are responsible for understanding and adhering to all relevant United States Postal Service (USPS) rules and regulations, including nonprofit regulations and department quality control procedures.

Bulk Mail Technicians must demonstrate effective communication and organizational skills while managing department schedules and deadlines. Their work consists of processing confidential databases; computer processing; running large and small production equipment systems; schedule print/copy work; including preparing customized variable data printing associated with assigned mailings. Bulk Mail Technicians will securely maintain databases and materials for customers and record all work for department billing. They are expected to work within a team framework; share and communicate information to team members and management; and be able to use independent judgment and problem solve within the scope of their assigned tasks.

ESSENTIAL DUTIES:

- Computer/Database Processing - analyze, manage and prepare databases; import, export, and process electronic databases of various formats; use specialized software to ensure lists are certified according to USPS requirements; visual inspection and manual data entry to supplement computer processing logic; merge and purge multiple lists; encode databases in proper sequence with corresponding endorsement lines and barcodes to include full-service intelligent mail barcodes; follow all University procedures regarding confidentiality and HIPPA security measures concerning database management.

- Bulk Mail Production - use computerized production equipment for automated tasks that include: labeling, folding, inserting, and tabbing. Ensure that mail is prepared in accordance to USPS requirements regarding labeling, sorting, bundling, strapping, and placement in appropriate containers. Some manual processing may be required.

- Customer Interaction - answer detailed questions regarding Mail Services' processes and USPS postal rates and regulations; meet with customers to discuss projects; prioritize processing times based on customer expectations and department guidelines; produce production sheets that contain project instructions and relevant processing and billing information; receive deliveries of mailing materials; prepare appropriate postal documentation for electronic submission to USPS. Provide customers of project status; attend customer department staff meetings.

- Equipment set up - prepare computerized production equipment and small mail equipment for processing mail; import processed databases from network; ensure all necessary variable data fields are to be printed; insert fix field information that meets customer and USPS requirements. Perform routine service and minor repairs of bulk mail equipment; use a limited variety of tools and instruments properly and efficiently.

- Prin