Sales Lead-ANN

About us

LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style.

 

Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.

 

LOFT – Part-Time Sales Lead (Keyholder)

Location: The Shops at Park Lane, Dallas, TX

Reports to: Store Manager

Job Overview

Bring forth a thoughtful blend of common-sense client-focused leadership, vibrant energy, and a true love of fashion to the team at LOFT. As a Sales Lead, you’ll coach a dynamic group of sales associates and champion polished visual standards, organized stockrooms, and smooth, supportive store operations. If you enjoy helping people look and feel their best while guiding a busy, fashion-forward environment, this role is for you.

Key Responsibilities include:

- Step in as the Manager-on-Duty (MOD) when needed.

- Put the Customer first while balancing tasks and overall store operations.

- Drive results, anticipate Customer needs, and clearly communicate store and individual performance goals to motivate Associates.

- Coach Associates in-the-moment on Customer interactions and performance to maximize productivity and capture opportunities.

- Demonstrate operational excellence by applying SOPs (store operating procedures), maintaining merchandise flow, and executing floor sets to Brand standards.

- Support the business strategy and adjust tactics to effectively reach goals; clearly communicate company direction to the team.

- Embrace fashion, articulate current market trends through Brand interpretations, and adhere to Brand dress code guidelines.

- Safeguard store keys, perform opening/closing procedures, and manage PIN/signature privileges for register approvals.

- Lead New Hire onboarding and ongoing Associate training; collaborate with internal and external partners to accomplish tasks.

- Ensure accurate timekeeping and flexible coverage by reporting as scheduled.

- Contribute to shrink prevention and uphold safety awareness.

- Additional responsibilities as assigned by Store Manager(s), District Manager(s), or Regional leader(s).

Position Requirements:

- Minimum 2 years of retail experience in a Sales Associate and at least 1 year of experience in a sales lead role or higher with proven sales success and coaching capability.

- Flexible work availability to meet business needs, including evenings/nights, weekends, and holidays.

- Strong common-sense approach to problem solving and decision-making.

- Demonstrated ability to organize, delegate, and prioritize assignments; meet deadlines with minimal supervision.

- Knowledge of visual standards and techniques; implement and maintain Brand guidelines.

- Effective, clear communication with Customers, Managers, Business Partners, Store Associates, and Peers.

- Ability to foster a positive, inclusive team environment and drive engagement.

- Proactive in making timely decisions and coaching for performance improvement.

- Tech-savvy; proficient with the POS System.

- Ability to maneuver around the sales floor, stockroom, and office; lift up to 50 lbs; retrieve/stock merchandise with or without reasonable accommodation.

Ideal Candidates Will:

- Possess hands-on experience in visual merchandising (floor sets), stockroom organization and management, shipment processing, and clothing retail sales.

- Be seasoned in coaching, developing talent, and driving sales through practical, solutions-focused leadership.

- Showcase fashion-forward retail experience with a passion for style and a knack for organization.

- Lead by example to encourage a customer-centric selling approach.

- Demonstrate the ability to perform well in a fast pace environment with a "can-do" attitude.

- Execute tasks quickly, with attention to details, and within the time frame allotted.

- Be team oriented.