Job Description:

Primary Responsibility

Under the direction of the Recreation and Events Coordinator, the Recreation Assistant is responsible for providing customer service to the Field House members, students and customers during daily operations of the Field House Recreation Center. This position will provide direction to customers regarding access, memberships, liability waivers, payments and proper use of gym equipment. The Recreation Assistant is also responsible for monitoring the climbing wall, weight room, cardio deck, indoor track and gym floor areas to help ensure the safety of patrons, cleaning and upkeep of equipment, and enforcing facility policies.

*This is a part-time position which is limited to 28 hours per CMC’s workweek. CMC’s workweek is Saturday through Friday.

Pre-requisites for Position (Qualifications Standards)

Education and experience sufficient to meet the rigors of the position. Examples include a high school diploma/GED and 6 months of related experience or equivalent education and experience that will provide the necessary knowledge, skill, and abilities to perform the functions of the position.

CPR and First Aid Certification are required but can be acquired within 3 months of employment. A Wilderness First Aid/Wilderness First Responder Certification or higher is also accepted.

Special Skills or abilities directly applicable to the position be a self-directed individual with a strong work ethic; possess a positive attitude, be competent to make important decisions and work well with others. Work independently towards established goals and deadlines. Maintain confidentiality, discretion, and professionalism. Ability to enforce Field House policies (i.e. not being afraid to approach a member for an infraction). Ability and willingness to acquire basic skills and knowledge of all areas of the Field House including the Climbing Wall. Organize and prioritize work while exercising flexibility, teamwork, and humor.

Welcoming. Innovative. Focused on Student Success. These principles reflect the soul of CMC. They guide us in building our teams, cultivating leaders, and expanding our approaches and mindset. They guide us to be an institution of higher education that’s the right fit for every faculty member, staff, student, and community member in its trust. Applicants must demonstrate a commitment to working effectively with students, employees, and community members of all backgrounds.

Bilingual (English/Spanish) or conversational language abilities preferred.

The hiring pay rate is $19.83 per hour. Benefits include retirement contribution, annual and sick time, mental health resources, and tuition benefit. CMC utilizes a wage progression compensation model that accounts for a candidate’s skill and experience. Although a hiring rate is listed, this will be set commensurate with the successful candidate’s qualifications and in compliance with the Equal Pay for Equal Work Act.

Position anticipated to close on July 16, 2025 or until filled.

Minimum Qualifications:

Essential Duties

• Consistently uphold all Field House policies and procedures providing a safe and inclusive environment for patrons.

• Open and close the Field House/Climbing Wall on a daily basis ensuring safety inspections and cleaning duties are completed as assigned.

• Provide exceptional customer service at all times.

• Greet customers courteously, observe Field House ID policy, scan IDs, verify photos to patrons’ face, and be proactive in policy enforcement.

• Work in tandem with Climbing Wall staff to ensure accurate tracking of and communication about member climbing certifications.

• Remain visible and approachable to customer questions, concerns, and complaints.

• Be knowledgeable about Field House recreation/fitness programs and services such as: membership sales, activity registrations, renting space or equipment, etc.

• Answer and direct customer inquiries, phone calls, emails, etc.

• Responsibly handle cash, process credit cards, and maintain accurate membership information according to Field House procedures.

• Maintain clean appearance of lobby and Field House areas by completing all required cleaning tasks during shift, including facility cleaning, hygiene product restock in restrooms and locker rooms, facility trash collection, and regular cleaning of fitness machines.

• Coordinate the maintenance of climbing equipment, including but not limited to, organization, cleaning, storing, and repairing equipment.

• Respond to incidents, injuries, and inappropriate behavior and report to supervisor accordingly.<