Process Improvement Manager-Distribution

There’s a Place for You at World Electric

A career at World Electric is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. World Electric offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate throughout Florida and Georgia and are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe.

Being “Powered by Difference” means we respect and value diverse perspectives. Within World Electric we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

 

We are hiring a Quality Assurance Manager to join our team!  

 

Job Type: Full Time 

 

What You’ll Do 

The Quality Assurance (QA) Manager will be responsible for creating and managing effective QA programs to ensure that all product and services are delivered in a timely, cost-effective, and efficient manner. This individual will be required to stay up to date on best practices and quality management tools to develop best-in-class logistics processes. 

 

You will: 

• Develop and implement comprehensive Quality Assurance (QA) programs, including standard operating procedures (SOPs), quality metrics and audit protocols.  

• Meets with Warehouse/Transportation Supervisors on a regular basis to ensure QA processes are integrated into daily operations.  

• Aligns QA goals with shipping, receiving and inventory management. Collaborate with sales and purchasing teams to track and resolve quality-related complaints. 

• Lead root cause analysis and implements corrective actions for quality issues. 

• Provide training to warehouse, transportation and sales associates on QA standards, tools and processes.  

• Provide QA reviews and trends with key stakeholders on an ongoing basis. 

 

What You’ll Bring 

 

Education and/or Experience:  

• Bachelor’s degree in Supply Chain Management, Quality Management, Industrial Engineering, or a related field. 

• Minimum of 5–7 years of experience in quality assurance, preferably in warehouse, transportation and sales or supply chain operations. 

• Strong leadership and team management skills. 

• Proficiency in quality management tools and techniques (e.g., Lean, Six Sigma, ISO standards). 

• Excellent analytical, problem-solving, and communication skills. 

 

Requirements: 

• Proven track record as a leader who solves problems and resolves challenges to achieve a positive outcome. 

• Strong planning and analytical skills. 

• Excellent organizational and communication skills 

• Able to work independently and in a team environment 

• Able to work in a fast-paced, dynamic environment 

• Must be proficient with Microsoft Office products and ERP systems. Experience with Eclipse ERP a plus. 

• Maintain confidentiality of proprietary business information 

 

#LI-LP1
 

What We Offer You

We offer great family-friendly benefits to full-time associates:

• Healthcare plans
• Dental & vision
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Tuition reimbursement

• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents