Vehicle Lead Inspector (Manheim)

Company

Cox Automotive - USA

Job Family Group

Vehicle Operations

Job Profile

Lead Inspector

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $19.57 - $29.38/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

An Inspector IV (Master Trainer) functions as inspector and training member of the Inspections team for an operating location with the primary responsibilities of providing vehicle inspections and inspection training and ICP testing support for the auction. Demonstrates a mastery level of understanding and the ability to train Inspectors on the following is required: VIN recognition; proper notation of all options and equipment in vehicle; proper odometer reading and operable function; identification of damage, missing parts, and major mechanical problems; estimating repair cost pricing; pricing parts using Mitchell Collision Estimate Guides; recommending labor actions, severity, pricing; Identifying value-added options; identifying basic mechanical conditions; identifying common wear and tear; documenting vehicle condition in writing by completing appropriate Vehicle Condition Report; determining grade using Manheim’s Grade Scale. The Inspector IV will also have the responsibility to train Check in personnel in the use of related programs.

Job Responsibilities:

• Verify vehicle information based on work order information – identify damage, missing parts, and mechanical problems by inspecting all customer vehicles at time of receipt (i.e., interior, exterior, odometer reading, trunk area, engine compartment), noting any damage or repair to frame/paint, engine noise, AC/heater operation, radio, tire condition, etc.

• Provides AASC/Auto IMS support.

• Trains other (newly-hired) Inspectors (Levels 1-4) on IMS image loading processes.

• Implements and training clients on Approval Program.

• Maintain knowledge to ensure all policies and procedures are followed.

• Provides training for any new inspection initiatives—including new hardware, software, and process changes.

• Provides coaching and one-to-one training for other inspectors when needed.

• Provide training and certification for Inspectors and VE personnel.

• Maintains a working knowledge on improvements and changes concerning body mechanical, frame labor, inspection techniques, etc.

• Maintains working knowledge of lot operations and portable terminals and related check PT functions. • Write electronic condition reports (ECR).

• Perform physical quality audits as directed by manager/supervisor.

• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence. • Perform other duties as assigned by management.

Qualifications:

• High School Diploma/GED and 7 years’ experience in a related field.

• OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 5 years’ experience;

• OR 9 years’ experience in a related field

• Experience in the automobile field (inspections, body/mechanic shop, etc.).

• Experience as a vehicle condition report writer required.

• Prior training or supervisory experience a plus.

• Successful completion of Manheim ICP Inspector Level IV T written/field exam.

• Basic Inspections (Electronic Condition Report), Vehicle Grading, Repair Recommendations & Frame Merit Certifications required.

• Safe drivers needed; valid driver’s license required.

• Excellent communication and interpersonal skills required.

• Ability to train others one-on-one or in a classroom setting required.

• Problem solving and trouble shooting skills to resolve technical issues required.

• Ability to coach and give effective f