Inside sales Representative

R10072068 Inside sales Representative (Open)

Location:

High Point, NC - Retail shop

How will you CONTRIBUTE and GROW?

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products.
Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.
Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for Industry and Health. Air Liquide is present in 78 countries with approximately 64,500 associates globally.

Inside Sales Associate

Location - Highpoint, NC
Hours - Monday - Friday 8am-5pm

The inside sales associate will act as a sales associate for the retail store by selling products to businesses and Industrial customers

• Proactively sell industrial gasses, welding supplies, and related equipment to both existing and potential customers.

• Provide coverage to other branches when necessary.

• Handle all sales-related paperwork, including documenting sales, quotes, and pertinent customer details.

• Provide insightful answers to customer inquiries and offer expert guidance on suitable equipment and procedures.

• Conduct equipment demonstrations, ensuring customers are confident in their product usage.

• Manage delivery logistics for cylinders and hardgoods, while maintaining appealing showroom displays.

• Assist customers with merchandise and facilitate the loading and unloading of cylinders.

• Cultivate and nurture positive customer relations.

• Communicate effectively in-person and over the phone to offer information on costs, ordering, and delivery schedules.

• Monitor customer needs and collaboratively manage hardgoods and cylinder levels to reduce emergency deliveries.

• Manage accounts receivable matters, including contacting customers for payment and handling collection as needed.

• Ensure accurate completion of paperwork, including coding, costing, and pricing.

• Collaborate with the purchasing department to address product shortages or outages.

• Operate equipment such as forklifts, as required.

• Support inventory management, housekeeping, showroom displays, and product demonstrations.

• Fulfill other assigned duties and projects.

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Are you a MATCH?

• High school diploma or equivalent

• Previous experience in customer service or sales.

• Familiarity with compressed gases and related products is advantageous.

• Basic computer skills, along with familiarity in order entry systems.

• SAP experience is a plus.

• Strong communication skills, both verbal and written.

• Analytical thinking to assess customer situations and provide effective solutions.

• Positive team-oriented attitude with a willingness to learn and grow.

• Ability to collaborate effectively with diverse personalities and backgrounds.

• Skillful handling of cash transactions.

• Physical strength to handle loads up to 60 lbs. and perform repetitive tasks.

• Flexibility for extended hours and overtime as required.

• Willingness to engage in tasks involving climbing, balancing, kneeling, and other physical activities.

• Comfortable working in a drug-free, tobacco-free workplace

Welding Knowledge and Customer Service Sills

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We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees. 

We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of ch