Divisional Scheduler - Nursing

Position Highlights:

• Shift Schedule: Full-time Monday - Friday, 8am-5pm
• Location: Wake Forest Baptist Medical Center 

 

JOB SUMMARY: Provides efficient and accurate administrative support and project leadership for compliance and scheduling for division. Provides daily administrative support including oversight and facilitation of confidential information and global oversight of schedules, schedule management, and schedule monitoring. Serves as the key departmental point of contact for the nurse managers and staff with regard to scheduling needs, revisions, and obstacles. Focuses on optimizing schedules and employee coverage for multiple units within a large nursing division. Monitors scheduled activity across multiple units as well as assist the nurse managers with other tasks such as rounding, safety checks and other duties as assigned. Oversees administrative, operational and business processes and special projects for the division. 

EDUCATION/EXPERIENCE: Bachelor's degree preferred; or, an equivalent combination of relevant education and/or experience. Strong background in computer spreadsheet systems. 

LICENSURE, CERTIFICATION, and/or REGISTRATION: N/A 

ESSENTIAL FUNCTIONS: 

1. Supervises and coordinates various personnel functions including continual monitoring and assessment of departmental schedules including balancing, swaps and management of BTO requests. 

2. Reviews and revises schedules to optimize staff efficiency, and unit coverage. Anticipates multiple workflows and prepares accordingly. 

3. Utilizes ClairVia scheduling module and email for scheduling and documentation purposes. 

4. Follows divisional policies and procedures to assure accuracy of schedules. 

5. Ensures coordination of staffing coverage and flow of information by promptly communicating with internal and external sources. 

6. Prepares detailed analysis of staffing and census levels for individual units to identify shift-by-shift and week-to-week trends in order to justify position requests for additional staffing. Reports key indicators and critical success factors related to staffing, which are necessary to benchmark performance and monitor nursing unit resources. 

7. Works within multiple spreadsheet systems to ensure budgetary metrics are met for the individual unit as well as the divisional whole for staffing costs. 

8. Supports regulatory compliance needs for surveying bodies such as The Joint Commission (TJC) and CMS. Responsibilities include, but are not limited to; medication refrigerator log monitoring, corridor cleanliness, and completion of safety walks. 

9. Contributes to the success of the department by assisting in the development and implementation of methods to improve unit efficiency and customer service. 

10. Coordinates events for unit and division as assigned. Serves as a courteous, prompt contact for staff and leadership. 

SKILLS/QUALIFICATIONS: Understanding of inpatient nursing needs Proficient Microsoft Excel, Word, PowerPoint Professional handling of exposure to confidential/sensitive information Ability to multitask Ability to remain positive in demanding situations Knowledge of purchasing and inventory control Ability to develop and maintain professional, service oriented relationships with staff, management, co-workers, and supervisors 

WORK ENVIRONMENT: Office as well as clinical areas though not in a clinical role Possible hybrid ability to work remotely during high schedule volume times 

PHYSICAL REQUIREMENTS: 0% 35% 65% to to to 35% 65% 100% N/A Activity X Standing X Walking X Sitting X Bending X Reaching with arms X Finger and hand dexterity X Talking X Hearing X Seeing Lifting, carrying, pushing and or pulling: X 20 lbs. maximum X 50 lbs. maximum X 100 lbs. maximum

Wake Forest University School of Medicine (WFUSM) is a U.S. News and World Report top 50 ranked medical school, integrated with a world-class health system, Atrium Health. WFUSM, the academic core of Atrium Health Enterprise, is a recognized leader in experiential medical education and groundbreaking research that includes Wake Forest Innovations, a commercialization enterprise focused on advancing health care through new medical technologies and biomedical discovery. WFUSM, has over $300M in annual, extramural funding that drives a cutting-edge Academic Learning Health System by integrating innovative research with excellent patient care across our enterprise. 

Atrium Health Wake Forest Baptist is based in Winston-Salem, North Carolina and is part of Advocate Health, which is headquartered in Charlotte, North Carolina, and is the fifth-largest nonprofit health system in the United States, created from the co