Seasonal Operations Assistant/Interim Center Coordinator

Job Title: Seasonal Operations Assistant/Interim Center Coordinator

FLSA Status: Seasonal Part Time - non-exempt 
Reports to: Center Director

Schedule: Monday-Friday, 29hrs/week
Supervises: N/A

Rate of Pay: $20/hour

Closing Date: 09/30/2025

Benefits: Temporary; Part-Time, Non-Exempt employees are eligible for but not limited to the following:

• Sick leave benefit – 1 day per month, 12 sick days per year (accrual and availability begins at hire)

Function:
The Seasonal Operations Assistant will work in close cooperation with the Provo Service Center Director and Utah field representative in support of all seasonal activities including but not limited to Kettles, and Angel Tree. Following the seasonal operations, the assistant will work in our Provo Service Center office in support of social service programs and day-to-day facilitation of operations.

Duties and Responsibilities

• Kettles –
  
  • Assist Center Director with completion and processing of bell ringer hire paperwork.
  • Daily review of assigned kettle route and bell ringer supplies.
  • Transportation of bell ringers to their assigned location.
  • Clock in bell ringers on kettle slips noting the time they were dropped off and clock them out noting the time they are picked up. If the bell ringer provides their own transportation, their beginning and ending times will be when the driver arrives to drop off and pick up the kettle.
  • Assist the Center Director in the supervision of bell ringers and volunteers, observing and reporting on their appearance and performance to ensure The Salvation Army is being represented appropriately.
  • Provide bell ringers with instructions and guidance conveyed by the Center Director.
  • Provide periodic coverage to unmanned kettles at the direction of the Center Director.
  • Assist the Center Director and Volunteers with counting daily kettle income as needed.
  • Take daily kettle deposits to the bank.
  • Data entry of daily kettle totals.
  • Nightly retrieval of bell ringers, buckets, aprons, and bells. Ensure kettle stand is properly stored per store manager’s directions.
  • Ensure kettle slips are complete and signed by bell ringer before placing them in the bucket at the end of each shift.
  • Report all accidents, problems, and incidents to the Center Director.
  • Adherence to employee dress codes while working.
• Angel Tree –
  
  • Assist Center Director with delivery and set up of trees and tags at various local establishments.
  • Assist Center Director with location check-ins to assess the need for toy pick up and additional tags. Pick up toys and put up more tags as needed.
  • Assist Center Director with toy sorting and bagging as needed.
  • Supervision of volunteers as needed.
  • Fill in as needed on Distribution Day
• Center Coordination Functions-
  
  • Must maintain a good working knowledge of TSA services and all social services in Provo, Utah. The coordinator must be able to interface with other county/state agencies and establish/maintain good working relationships.
  • Maintain knowledge of current and future social service trends and assist The Salvation Army in the development and improvement of social services programs.
  • Establish and work closely with the Service Extension Advisory Board. Attend Advisory Board meetings and provide current financial and client assistance data to members. Recruit new appropriate board members as needed, assuring they have a good understanding of whom they are representing and the Mission of The Salvation Army. Obtain applications and submit to the EDS/SE Department for background checks and approvals.
  • Oversee all operations of the Service Center, including daily business functions of the office. It is essential that the coordinator be organized, detail-oriented, and able to multi-task, prioritize workload, meet deadlines, and work well under pressure.
  • Coordinator must be a self-starter with the ability to work independently without direct supervision while following all policies, procedures, and directives from the SE/EDS Department at Divisional Headquarters (DHQ) in Denver, CO.
  • Interview, screen, select, and supervise the work of all volunteers, ensuring that all volunteers have a good knowledge of The Salvation Army and agree to represent TSA appropriately. If community service workers are assigned, oversee their work in cooperation with supervising agencies.
  • Maintain a good rappor