Senior, Technical Product Manager

Our Brand

Macy’s is proudly America’s Department Store. For more than 160 years, Macy’s has served generations 

at every stage of their lives. Customers come to us for fashion, value and celebration. Now is an exciting 

time to join Macy’s, Inc. The face of retail is changing, and change requires innovation.

We meet our customer’s needs across our iconic brands—Macy’s, Bloomingdale’s and Bluemercury, 

served by nearly 100,000 colleagues. We offer competitive benefits, unlimited career paths and an 

unmatched culture. We know each person here is unique. We respect and invest in each individual to 

create growth, pride, and satisfaction. When we are able to bring our amazing selves to work, it 

translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success 

is built on amazing individuals, working together. 

 

Our culture and limitless career opportunities paired with our social purpose—to create a brighter 

future with bold representation for all—are imperative to our commitment to use our business and 

brand to tackle the barriers to representation so, together, we can realize the potential of every one of 

us. Join Macy’s the Architecture & Innovations (A&I) Organization to grow your career and help shape 

the future of an iconic brand.

 

Job overview

As a Technical Senior Product Manager for the Enterprise Common Services team within A&I at Macy’s, 

you will be responsible for identifying opportunities for optimization, reusability, and streamlining 

services common across the Enterprise. This role will create a product vision, execute corporate 

strategy, and adhere to Enterprise Architectural standards while pushing towards technical innovation.

In partnership with business and technical leadership, you will define the capability roadmap for the 

services, synthesize business needs into technical requirements, and then represent the customer 

experience and business priorities to technical teams – who will execute on that Enterprise vision. 

You will lead cross-functional collaboration with design, architects, engineering, analytics, data 

scientists, business partners, and other product managers to align on product requirements to support 

development and launch features. 

The ideal candidate will be a self-sufficient individual contributor who can manage relationships with a 

diverse set of stakeholders and manage through uncertainty. They will also have strong product 

intuition, be advocates for the consumer, and evangelize the adoption of Enterprise Common Services. 

This role will report into the Director of Technical Product Management.

 

Minimum Qualifications

• 7+ years of product management experience, with a focus on driving growth and engagement

• Strong analytical and problem-solving skills, with the ability to use data to drive decisions

• Excellent communication, presentation, and collaboration skills, with the ability to work 

effectively with cross-functional teams

• Able to leverage technical specifications and architecture to collaborate with technical teams

• Experience in an agile development environment and delivering product iteratively

• Solid understanding of retail and ecommerce

 

What you will do

• Collaborate to define the vision, strategy, and roadmap for product portfolio business needs 

against technical requirements based on organization goals

• Drive product discovery for defined customer problems, drawing deep insights and ideas that 

impact the product roadmap and individual feature development

• Analyze customer needs across multiple domains and translate them into technical 

requirements for common services

• Communicate product vision, roadmap, and progress to partners across Macy’s

• Work cross-functionally to align internal teams, including developers, architects, engineers, QA, 

and operations

• Contribute to engineering discussions around technology decisions and strategy related to a 

product

• Understand data pipelines and architectural diagrams, and work with architects, engineers, data 

science, data governance, and automated systems

• Identify, evaluate, and tackle risk

• Collaborate with design, engineering, and analytics teams to design, develop, and launch 

product features that drive growth and technical optimization

• Work with the Engineering team to manage delivery features are on time with high quality

• Define and track key performance indicators (KPIs) to measure the success of product features 

and experi