Product Management, Senior Manager - Financial Services Cloud

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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Financial Services Cloud within Salesforce Industries is one of the fastest growing cloud businesses in the company, and we are the market leaders. Our customers include many of the leading banks, wealth management firms, insurance companies both in the US and Worldwide. Our customers rely on deep industry capabilities that we have built for the front office (Sales and Service) and the middle office (Insurance, Lending, Compliance) automation. Our products are highly rated by independent analysts and have consistently received accolades from our customers and competitors. We are building the digital workforce of the financial services industry with Agentforce

We are seeking an experienced Senior Product Manager for our compliance domain with a strong focus on AI-driven solutions for financial services cloud. In this role, you will lead the end-to-end product lifecycle, from ideation to execution to automate financial services jobs to be done, to deliver outstanding user experiences for financial services persona and to deliver strong operational performance. You will collaborate closely with cross-functional teams, including engineering, UX and other stakeholders to develop and deliver cutting-edge AI products tailored for the unique challenges of the financial services industry.

The ideal candidate has a proven track record of managing and delivering complex AI products, a deep understanding of financial services operations or insurance organizations, and the ability to align product strategies with organizational goals.

Key Responsibilities:

• Define and execute the product roadmap for AI-powered solutions in Financial Services/ Insurance domains, ensuring alignment with business objectives and customer needs.

• Collaborate with stakeholders to identify pain points and opportunities for AI-driven innovation within compliance (or other sub domains as needed) in the financial services organization.

• Translate high-level business requirements into detailed product specifications and actionable deliverables.

• Lead cross-functional teams through the product development lifecycle, from concept to deployment, ensuring timely delivery of milestones.

• Stay informed on the latest trends and advancements in AI, financial services industry, and insurance industries  use this knowledge to inform product strategy.

• Act as a key liaison between business, technical teams, and external partners to ensure clear communication and alignment.

Required Qualifications:

• 5+ years of experience in product management, with a proven track record of delivering complex technology products, preferably in mobile, AI and/or financial services/ insurance domains.

• Bachelor's Degree in Engineering, Computer Science, or related fields and/ or experience in related fields is preferred 

• Strong understanding of artificial intelligence, machine learning, and their applications in operational settings. Strong understanding of CRM applications, Rules Engines, Pricing Applications etc

• Experience managing cross-functional teams, including engineering, design, and data science.

• Excellent communication and stakeholder management skills, with the ability to articulate technical concepts to non-technical audiences.

• Analytical mindset with experience in using data to drive product decisions and measure success.

• Familiarity with field service management tools, workflo