Principal IT Engineer

Towards the end of our interview process is an in-person interview.

Do you want to help make the world safe from cyber attack?

At Corelight, we believe that the best approach to cybersecurity risk starts with the network.  Attackers can evade endpoint detection, firewalls and many other technologies - but they can’t avoid leaving digital footprints on the networks they traverse.  Built on open-source innovations from Zeek, Suricata and YARA and refined through years of real-world use,  Corelight transforms network footprints from physical, virtual and cloud networks into actionable insights.   Our customers use these insights to speed incident response and proactively hunt for threats.

We rely on our IT systems to power the solutions that help Corelighters execute our mission around the world.  In this role you will act as a technical lead for a small but growing team. We’re seeking a growth oriented player-coach who can join us on this journey, using their technological skills to make us more efficient. You will analyze our current systems and assets, recommend and implement solutions and upgrades, support end-users and provide training. You will be closely coupled with the security team and have opportunities to learn, grow, and influence across the organization.

Responsibilities

• Maintain essential IT operations, including operating systems, security tools, applications, email systems, laptops, desktops, software, and hardware
• Own projects, solutions, and key responsibilities within a larger business initiative
• Handle business-critical IT tasks and systems administration
• Research and evaluate emerging technologies, hardware, and software
• Track and maintain hardware and software inventory
• Manage our Intranet
• Analyze department needs, identify vulnerabilities, and boost productivity, efficiency and accuracy to inform business decisions
• Ensure IT components meet the organizations needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutions
• Continuously analyze current process, technologies, and vendors to identify areas of improvement
• Prepare cost benefits analysis reports when upgrades are necessary, continuously analyzing vendors to ensure they offer the best possible service and value for company needs
• Train employees on both software and hardware, troubleshoot, and provide technical support when needed
• Drive self-service options for employees by driving development of knowledge base articles and support-interaction systems
• Improve IT support efficiency by establishing Standard Operating Procedures 
• Develop and execute disaster procedures, including maintaining data backups
• Drive Corelight’s Generative AI implementations through establishing best practices, secure existing solutions, and provide administrative oversight.

Minimum Qualifications

• Is communicative, articulates clearly and concisely both written and verbal, and is an active listener
• Maintains a player-coach attitude: must be enthusiastic about developing the plan, and doing the work
• Approaches problems with a solution-oriented mindset, sense of humor, and empathy
• Is a strong collaborator and able to work effectively across broad teams and influence stakeholders of all levels and of all disciplines
• Has significant creative and analytical thinking skills
• Has a definite bias toward automation and durable processes
• Has managed corporate services such as Slack, GSuite
• Has experience with ticketing systems
• Has experience with Macintosh and Windows Operating systems and hardware

Preferred Qualifications

• Understands and has experience with Agile project management
• Has experience building solutions in cloud environments (AWS, GCP, Azure)
• Has experience with Python, Golang, Terraform
• Has experience in using and administering 
• Has experience with mobile device and end-user compute management services such as Kandji and Intune
• Has experience with Linux operating systems
• Is familiar with using and administering version control systems like Github, Gitlab, Go-Git, etc
• Understands systems for cross-domain identity